How the council recovers rates from its businesses. Advice and information for business owners.
By law, the council must send a reminder if your instalments are not paid on time. If you do not bring them up-to-date within 7 days, you lose the right to pay by instalments, and you will be sent a summons including court costs as well as your business rates.
If pay on the first reminder and you fall behind again then you will receive a second reminder and if you do not bring them up-to-date within 7 days you lose the right to pay by instalments and you will be sent a summons including court costs as well as your business rates.
You will not be sent any further reminders after the second reminder if you fall behind again then you will receive a summons including court costs as well as your business rates.
If you receive a summons and do not pay in full before the hearing, the council will apply for a ‘liability order’. A liability order gives the council the right to use enforcement agents at which point there will be further costs added to your account or to start bankruptcy/liquidation proceedings, or to ask the Magistrates Court to commit a person to prison.
If you are having difficulty paying, please contact us at the business rate office and we will try to come to an arrangement for payment with you.
Please contact us via the Contact the council page.
Telephone: (01482) 394748
By law, costs are payable when a liability order is obtained. Once a summons has been issued, the only way to stop the council from asking for a liability order is to pay the full amount before the hearing. Even when an arrangement is made, the council still has to obtain a liability order, but we will not take any of the actions which it allows us to take as long as you keep to the arrangement we have made with you.
For information relating to enforcement agents please refer to the council tax page.