Safer food better business is a tool kit designed to assist food business operators in meeting the legal requirement to having a documented food safety management system.
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The Food Standards Agency website can provide further information.
Food Standards Agency (external website)
Alternatively you can contact the food services team by:
E-mail: food.services@eastriding.gov.uk
Tel: (01482) 396301
Fax: (01482) 396102
In person: at a customer service centre. Please use our customer service centre finder to locate your nearest centre.
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Yes. The following document provides a current list of food hygiene training providers within the East Riding.
Current list of food hygiene training providers (pdf 37kb opens in new window)
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The food services team produces a range of advice notes. These advice notes provide more specific information on particular food safety and food standards issues and can be accessed below.
The food services team also produces a number of annual reports on various elements of the team's activity. These can be viewed below.
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When selling to the general public, all pricing information must be clearly legible, unambiguous, easily identifiable and inclusive of VAT and any additional taxes.
Pricing information must be given close to the product or with distance contracts (for example, online or mail order sales) and advertisements, close to a picture or written description of the product. In relation to sales by telephone, price indications must be clearly audible and linked to the subject of the transaction.
Prices can be shown:
- on goods themselves
- on a ticket or notice near to the goods
- grouped together with other prices on a list or catalogue or catalogues in close proximity to the goods. If counter catalogues are used, there should be sufficient copies for consumers to refer to.
Pricing information must be available. It must be clearly visible, to consumers without them having to ask for assistance in order to see it.
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The frequency of inspection is determined by the 'risk rating`given to the premises at the previous inspection. Most premises receive an inspection every one to two years, however, premises judged to be `low risk' are subject to an 'alternative enforcement activity.' This means they will receive an alternative type of enforcement to an inspection. Examples include a survey or a sampling visit or receipt of our business newsletter and or advice notes.
Some businesses do have a food safety and food standards inspection in the same year. If it is possible, these visits will be done at the same time.
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Officers can enter and inspect food premises at all reasonable hours and you may request they show their authorisation.
- Officers introduce themselves and explain the purpose of the visit.
- officers will behave in a courteous manner.
- officers to ask you questions and may also speak to members of your staff. They may ask you to show them documentation relevant to the food business. They will inspect your food rooms and may take photographs. They may also take samples (for example food or food packaging).
At the end of an inspection you can expect a clear explanation from the officer of any works required and recommendations of good practice. You will also receive a written report of the inspection together with confirmation remedial actions to be taken and distinguishing between those that are recommendations and those that are legal requirements.
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There are a range of actions that can be taken following an inspection ranging from issuing a report of an inspection to more formal actions. Any action taken will be in accordance with the council's enforcement policy.
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This will vary depending on the type of premises being inspected, however, most inspections take between one and two hours.
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Most inspections are carried out unannounced during the hours of operation of the business. In some circumstances, however, appointments to carry out an inspection have to be made.
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Typical costs of this service are:
Non-EC Weighing Machines not exceeding 1 tonne £54 +VAT
EC Non-Automatic Weighing Instrument (NAWI) Weighing Instruments not exceeding 1 tonne £90 +VAT
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Food Focus is our free quarterly newsletter produced by the food services team. The newsletter provides advice on current food safety and standards issues, whilst also providing information about activities within the team.
The latest edition of Food Focus can be accessed below.
Food Focus 27 (pdf 883kb opens in new window)
You can also subscribe to food focus online (opens in new window).
Past editions of Food Focus can be accessed below.
