News updates of changes within the taxi/private hire trade. This page will include press releases and details of consultations, rank closures and details of meetings as required.
If you are considering replacing your vehicle after the 1 April 2018 there is a change to the policy that you should be aware of.
From the 1 April 2018 all new vehicles must have a European emissions rating of five or above. Vehicles that do not have a European emissions rating of five or above will not be licensed after this date. It is also recommended that when purchasing a replacement vehicle from 1 April 2018 that you consider a vehicle with a Euro NCAP star ratings of five or more are required.
Both the emissions rating and NCAP star ratings can be checked with the vehicle manufacturer or online using a vehicle specification guide such as ‘Parkers’.
First Private Hire Operators to achieve 5 STAR status
Five private hire operator firms have become the first in the East Riding to gain a five star status in a scheme designed to promote public safety and raise standards.
Home Sweet Home, based in Hornsea; Willerby Cars; All Journey Solutions, based in Beverley, Wilberfoss Travel were presented with certificates and display stickers after completing the training and assessment process.
All White Cars based in Hook have also achieved the five-star rating but were unable to attend the presentation.
The private hire operators’ mandatory accreditation scheme is the first of its kind in the country and has been implemented by East Riding of Yorkshire Council’s licensing scheme and will see operators required to display a star rating, similar to the food hygiene ratings given to food outlets.
The accreditation sticker and certificate can be prominently displayed in offices and vehicles giving the public information and reassurance that the firm they are using operates to a high standard and promotes public safety.
All operators licensed with the council will be assessed on a number of criteria and given a rating of between three and five, with three being the minimum basic requirement.
Since the scheme launched earlier this year, 76 of the existing 80 licensed private hire operators have already achieved the satisfactory three-star rating by attending free private hire law and safeguarding awareness sessions.
There are also 12 operators who are working towards the five-star rating with assessments planned for early in 2018.
The scheme is just one of a number of measures introduced this year by the council for taxis and private hire services operating in the East Riding to give protection to both customers and drivers.
These include the installation of CCTV cameras in licensed vehicles, mandatory safeguarding training and the introduction of the distinctive green and white livery on taxi vehicles.
Councillor Shaun Horton, portfolio holder for community involvement at East Riding of Yorkshire Council, said: “I would like to offer my congratulations to those operators who have committed to the scheme and completed their five-star accreditation.
“I am really proud that East Riding of Yorkshire Council is the first in the country to implement such a scheme which raises standards and provide a real commitment providing a safe and reliable private hire service for the public.
“I hope there are many more five-star ratings to come.”
Anthony Hardwick, operator of Home Sweet Home based in Hornsea, said: “I wanted to gain the five stars so people in the area know we are a well-run, reputable company that can be trusted.
“Issues over the past few years have left some of the taxi industry with a bad reputation so a scheme like this helps give customers that reassurance and confidence.
Issues over the past few years have left some of the taxi industry with a bad reputation so a scheme like this is great as it helps give customers reassurance that we are a well-run and trustworthy business.
Jon Wray, operator of Willerby Cars, who has been operating for just 18 months, said: “We’re proud of this achievement as we always strive to do our best for the customers and this will give them some reassurance.
“I’d urge every private hire operator to take part in this scheme as it’s beneficial to everyone.”
Paul Hinton, operator of Wilberfoss Travel, said: “I take a lot of pride in the service I offer and do go that extra mile for customers.
“The taxi industry has had some bad press recently so a scheme like this really does help to raise standards and provide reassurance for the public.”
Andrew Jessop, operator of All Journey Solutions which is an executive vehicle hire company based in Beverley, said: “I’d urge everyone to take part in this scheme – it doesn’t cost anything to complete but has great benefits.
“I think it’s a good scheme to try and raise the standards and this accreditation shows the company take public safety seriously.”
The proposed licence fees for all taxi applications and associated functions, from April 2018 are now published. Any comments need to be in writing by the 31 December 2017:
Public notice taxi licence fees April 2018 (word 48kb, opens in new window)
We are aware of a number of 'rumblings'' and 'misrepresentations' since the decision of the magistrates was made on Tuesday to revoke the private hire operators licence for Wendys Wheels in Bridlington and the drivers licence.
The decision was made following a long and detailed 2-day hearing which was fair to all parties, both sides were represented by experienced solicitors and Magistrates are there to make these decisions independently after considering all of the evidence.
The full decision was read out in the Mags Court so is in the public domain, and is attached below for your information.
I would ask that you have regard to the decision made through the legal process and not how others may present the facts or whether you agree or not with the decision made now by both a Licensing Committee and a Magistrates Court
It is of concern to the Authority if other members of the licensed trade, despite their friendships or loyalty, do not understand or recognise conduct of a licensed individual that is deemed unacceptable or support the continuous breach of conditions putting others at potential risk. Such behaviour harms the reputation of the licensed trade, those licensed drivers and operators who do work hard to raise and uphold standards.
I would remind you all that you are licensed in accordance with the legislation and policy to promote public safety and report those individuals in the trade who choose to break the law or their licensing conditions with no thought for public safety.
If you have any concerns or wish advice in relation to your own business operation please contact the Taxi Hub.
We remain fully supportive of our taxi and private hire trade and recognise the difficult job that you all do and understand how busy you will be in the run-up to Christmas (as will the Taxi Hub), we would ask you to continue providing your important transport service and not get drawn into matters that have a judicial process to follow. The expertise lays with those who make these decisions.
In relation to the issue of the taxi fares, additional work has been done on this matter and a report will be considered in January or February 2018, you will be advised of the proposal to be put forward before the Cabinet meeting.
Appeal Hearing Outcome 27-28 November 2017 (pdf 1mb, opens in new window)
Reporting concerns about unlicensed taxis
Anyone who has any concerns about unlicensed taxis should email the council’s licensing team at firstname.lastname@example.org
If you are a licensed private hire operator or a hackney carriage proprietor then why not apply to be eligible to tender for passenger services contracts on behalf of ERYC. Please see the below leaflet for further information on how to register:
Applying to be registered for contracts leaflet (pdf 113kb opens in new window)