You may need to contact the council to request a service, provide us with information, or to get some help and advice. We provide a number of ways that you can do this to suit your needs and preferences, 24 hours a day, 7 days a week.
Please choose from one of the following methods:
Got a specific question?
You can send an enquiry online (opens in new window)to our customer services team who will forward it onto the relevant department. Please include as much details as possible to help them direct your enquiry.
Send us your comments, compliments or complaints
Read more about how you can contact us through our formal feedback system.
Please read more about how to give feedback and report problems with the website.
You can telephone the customer service network on (01482) 393939, 24 hours a day, 7 days a week, for general help, enquiries and information on all council services.
Frequently used telephone numbers:
|Service ||Contact details |
|Adult care services ||(01482) 393939 |
|Archives, museums and local history ||(01482) 392790 |
|Benefits ||(01482) 394799 |
|Bins, rubbish and recycling ||(01482) 393939 |
|Births, deaths and marriages ||(01482) 393600 |
|Building control ||(01482) 393800 |
|Car parking ||(01482) 395411 |
|Childrens social care enquiries ||(01482) 395500 |
|Council tax ||(01482) 394747 |
|Consumer Direct (trading standards) ||(03454) 040506 |
|Domestic violence confidential helpline ||(01482) 396330 |
|Electoral services ||(01482) 393313 |
|FISH - Families Information Service Hub ||(01482) 396469 |
|Home to school transport ||(01482) 392125 |
|Housing and environmental health (including dog wardens, noise, pests, licensing, food services) ||(01482) 396301 |
|Jobs, careers || Recruit EastRiding (external East Riding website) |
|Libraries ||(01482) 392702 |
|Planning ||(01482) 393792 |
|Road and footpath, safety and maintenance ||(0845) 600 1666 |
|School admissions ||(01482) 392131 |
|Street lighting ||(01482) 395740 |
|Travel passes ||(01482) 395531 |
If you are unsure which service you require, please contact the customer service network on (01482) 393939.
Send an email to us at firstname.lastname@example.org
At one of our Customer Service Centres.
East Riding of Yorkshire Council
East Riding of Yorkshire
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Our main offices are located in Beverley, Bridlington, Goole, Pocklington and Skirlaugh. You can find details of your nearest council office using the council office finder:
Find your nearest council office
Our offices are open Monday to Thursday 8.30am to 5.30pm, and Friday 8.30am to 4.30pm.
Please note: not all council offices are open to the public and they shouldn't all be mistaken for customer service centres.
To find details of your nearest customer service centre use the customer service centre finder:
Find your nearest customer service centre
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If you would like to report an issue with the website, can't find what you are looking for, or can suggest ways we can improve it, please read more about problems with the website.
If you need any assistance in using our website, please visit our accessibility and help section. Top of page
If you have an idea on how things could be done better - or if you want to express your view on one of the major issues of the day please contact our leader of the council, Councillor Stephen Parnaby OBE.
You can 'Ask the Leader' a question online (opens in new window).
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To find council services in your local area please visit MyEastriding our postcode search facility.
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