You may need to contact the council to request a service, provide us with information, or to get some help and advice. We provide a number of ways that you can do this to suit your needs and preferences, 24 hours a day, 7 days a week.
Please choose from one of the following methods:
Online
Got a specific question?
You can send an enquiry online (opens in new window) to our customer services team who will forward it onto the relevant department. Please include as much details as possible to help them direct your enquiry.
Send us your comments, compliments or complaints
Read more about how you can contact us through our formal feedback system.
Website problems
Please read more about how to give feedback and report problems with the website.
Telephone
You can telephone the customer service network on (01482) 393939, 24 hours a day, 7 days a week, for general help, enquiries and information on all council services.
To speak to a specific member of staff or our central Switchboard team, please call (01482) 887700.
Frequently used telephone numbers: | Service | Contact details |
| Adult care services | (01482) 393939 |
| Archives, museums and local history | (01482) 392790 |
| Benefits | (01482) 394799 |
| Bins, rubbish and recycling | (01482) 393939 |
| Births, deaths and marriages | (01482) 393600 |
| Building control | (0845) 026 8969 |
| Car parking | (01482) 395411 |
| Children's social care enquiries | (01482) 395500 |
| Consumer Direct (trading standards) | (08454) 04 05 06 |
| Council tax | (01482) 394747 |
| Domestic violence confidential helpline | (01482) 396330 |
| Electoral services | (01482) 393313 |
| FISH - Families Information Service Hub | (01482) 396469 |
| Home to school transport | (01482) 392125 |
| Housing and environmental health (including dog wardens, noise, pests, licensing, food services) | (01482) 396301 |
| Jobs, careers | Recruit EastRiding (external East Riding website)
|
| Libraries | (01482) 392702 |
| Planning | (01482) 393792 |
| Road and footpath, safety and maintenance | (0845) 600 1666 |
| School admissions | (01482) 392131 |
| Street lighting | (01482) 395740 |
| Travel passes | (01482) 395531 |
If you are unsure which service you require, please contact the customer service network on (01482) 393939.
Email
Send an email to us at customer.services@eastriding.gov.uk
In person
At one of our Customer Service Centres or Citizenlink.
In writing
East Riding of Yorkshire Council
County Hall
Beverley
East Riding of Yorkshire
HU17 9BA
Top of page
Our main offices are located in Beverley, Bridlington, Goole, Pocklington and Skirlaugh.
Find your nearest council office.
Our offices are open Monday to Thursday 8.30am to 5.30pm, and Friday 8.30am to 4.30pm.
Top of page
If you would like to report an issue with the website, can't find what you are looking for, or can suggest ways we can improve it, please read more about problems with the website.
If you need any assistance in using our website, please visit our accessibility and help section.Top of page
If you have an idea on how things could be done better - or if you want to express your view on one of the major issues of the day please contact our leader of the council, Councillor Stephen Parnaby OBE .
You can 'Ask the Leader' a question online (opens in new window).
Top of page
To find council services in your local area please visit MyEastridingour postcode search facility.
Top of page
