A statement is only defamatory if its publication has caused or is likely to cause serious harm to the reputation of the complainant (you). In the case of a body which trades for profit, harm is not 'serious' unless it has caused or is likely to cause, serious financial loss.
If you find something on the council website which you think is defamatory you can report it online:
Report defamatory material on the council's website
If you want to complain about more than one statement you can put all the details on the same form.
How we process the complaint
Within 48 hours of completing the form, you will receive an email to confirm we have received your notice of complaint and that we have contacted the person who posted the defamatory material.
This person then has five days to respond to the notice of complaint. On receiving the response the council will notify you of the outcome within 48 hours.
If the poster does not want the defamatory material removed we will inform you of this and provide you with their name and postal address (if they have consented) so that you can contact them directly. If they do not consent to their details being shared you will need to consider what further action you wish to take, including whether to seek a court order for disclosure. You may wish to take legal advice before taking any further steps.
If the material is removed and is then reposted, you will need to report it using the form above. To help us deal with the issue you need to inform us of your previous notice of complaint, ideally quoting the reference number you will have received previously.
Read more about the Defamation Act 2013 on the government's Legislation website.