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Paying invoices for council services?

Can I pay my invoice or bill online?

Yes, by visiting our online payments page.

Please make sure you include your invoice number.

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Can I pay by instalments?

It may be possible, please use the 'contact us' option on the right of the page and include details of your proposed payments plan.

Alternatively you can contact us:

Telephone: (01482) 394862

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Can I pay by direct debit and set this payment up online?

You can pay by direct debit but unfortunately at the moment we cannot accept the details online.

Please complete the Direct Debit form below and return to:

Corporate Billing
County Hall
Cross Street
Beverley
East Riding of Yorkshire
HU17 0US

Direct Debit Form (pdf 93kb opens in new window)

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Can I dispute my invoice or charges?

If you do not agree with your charges/invoice please use the 'contact us' option on the right of the page and provide details of your dispute.

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How do I cancel my gym membership?

Cancellations to gym memberships need to go directly to the leisure centre where the original agreement was made.

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How do I cancel my lifeline agreement?

You can contact the lifeline control centre at any time of day to cancel your lifeline agreement. You can do this by contacting the lifeline control centre using the below options:

Email: lifeline@eastriding.gov.uk

Telephone: (01482) 396050

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How do I cancel my refuse contract?

Please contact the business waste section to discuss your requirements.

Email: business.waste@eastriding.gov.uk

Telephone: (01482) 395580

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Can I check the outstanding balance for my invoice online?

Unfortunately we cannot provide an online balance facility at the moment.

Please use the 'contact us' option on the right of the page and we will contact you with the information you require.

Alternatively please contact us:

Telephone: (01482) 394862

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Can I tell you I have moved?

If you have recently received an invoice from the council please provide your new address using the 'contact us' option on the right of the page.

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I have received court papers – what should I do?

Please contact:

Credit Control team
Telephone: (01482) 393110

They will be able to answer your query.

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