Information about paying invoices or bills online, paying by instalments, paying by direct debit and disputing an invoice. How to cancel gym membership, lifeline agreement, refuse contract, how to check an outstanding balance, telling us you have moved and what to do if you have received court papers.
Yes, you can pay securely online:
Pay invoice or bill online
Please make sure you include your invoice number.
It may be possible, please use the 'contact us' option on the right of the page and include details of your proposed payments plan.
Alternatively you can contact us:
Telephone: (01482) 394862
You can pay by direct debit but unfortunately at the moment we cannot accept the details online.
Please complete the Direct Debit form below and return to:
Corporate BillingCounty HallCross StreetBeverleyEast Riding of YorkshireHU17 0US
Direct Debit Form (pdf 93kb opens in new window)
If you do not agree with your charges/invoice please use the 'contact us' option on the right of the page and provide details of your dispute.
Cancellations to gym memberships need to go directly to the leisure centre where the original agreement was made.
You can contact the lifeline control centre at any time of day to cancel your lifeline agreement. You can do this by contacting the lifeline control centre using the below options:
Telephone: (01482) 396050
Please contact the business waste section to discuss your requirements.
Telephone: (01482) 395580
Unfortunately we cannot provide an online balance facility at the moment.
Please use the 'contact us' option on the right of the page and we will contact you with the information you require.
Alternatively please contact us:
If you have recently received an invoice from the council please provide your new address using the 'Contact the council' option.
Credit Control teamTelephone: (01482) 393110
The team will be able to answer your query.