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Equalities and diversity

What is equality and diversity?

"Equality is ensuring equal treatment and equal opportunity, where no-one is held back because of who they are or where they come from." [Home Office]:

Home Office - Equalities (external website)

Diversity aims to recognise, respect and value people’s differences.

The East Riding of Yorkshire has 171 parishes and 26 wards, covering 930 square miles and has population of 335,900 (2013). Information on the demographics of the East Riding can be found at the East Riding data observatory:

Data Observatory (external East Riding website)

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What is the council’s commitment to equality?

The council is committed to fulfilling its role as an employer, service provider, purchaser of goods and services and community leader without discrimination on the basis of age, disability, gender, gender reassignment, race, religion, pregnancy and maternity, marriage and civil partnerships and sexual orientation. 

All Councillors, employees and agents of the council must seek to eliminate discrimination, advance equality of opportunity and foster good relations within all communities.

The council has an Equality Policy and Corporate Equality Strategy which have been approved by the Corporate Management Team and Cabinet.

Equality Policy (pdf 97kb opens in new window)

Equality Objectives Update Report to Overview and Scrutiny2013/14 (pdf 969kb opens in new window)

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What is the Equality Act 2010?

The Equality Act  has consolidated over 100 pieces of equalities legislation and guidance into one piece of legislation. Further information is available from the Equality and Human Rights Commission:

Equality and Human Rights Commission (external website)

The majority of the Act came into force on 1 October 2010, providing protection from discrimination on the basis of 'protected characteristics'.  Protected characteristics are classed as:

  • age
  • disability gender
  • gender reassignment
  • race
  • religion, faith or belief including lack of belief
  • sexual orientation
  • marriage and civil partnership
  • pregnancy and maternity.


The Equality Act also includes the Public Sector Equality Duty (PSED) which consists of a general equality duty, set out in section 149 of the Equality Act 2010, and specific duties which are imposed by secondary legislation. The general equality duty came into force on 5 April 2011.

In summary, those subject to the General Equality Duty must, in the exercise of their functions, have due regard to the need to:

  • eliminate unlawful discrimination, harassment and victimisation and other conduct prohibited by the Act
  • advance equality of opportunity between people who share a protected characteristic and those who do not
  • foster good relations between people who share a protected characteristic and those who do not.


The above are sometimes referred to as the three aims of the general equality duty.

In relation to the protected characteristic of Marriage and Civil Partnership, protection is provided under the first aim of the duty only.

In order to meet the three aims and also as part of the Public Sector Equality Duty (PSED), the Council by law has Specific Duties to:

  • at least annually by 31 January,  publish information to demonstrate their compliance with the General Equality Duty and;
  • commencing 30 April 2012, prepare and publish one or more equality objectives that it thinks it needs to achieve to further any of the aims of the General Equality Duty, with a review at least once every four years.

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How is the council meeting its duty to publish information?

Eliminating discrimination, harassment and victimisation

The council has a hate incidents reporting process.  A hate incident is defined as any:

Incident you believe is motivated by hate based on a person’s identity or perceived identity, for example their race. disability, religion or faith, sexual orientation, gender or age.

This is a very broad definition and means that if an incident is thought to be a hate incident by (for instance):

  • the victim
  • a witness to the incident
  • the member of staff to whom a report is made
  • another member of staff reviewing a report of the incident.

and it meets the definition (as above) then it should be reported as a hate incident.

Incidents might include:

  • verbal abuse
  • assault
  • arson
  • graffiti
  • noise nuisance
  • offensive literature or symbols
  • property or vehicle damage
  • harassment 
  • threats
  • malicious telephone calls, text messages, emails or cyber messaging.

(This list is not intended to be exhaustive.)

If you are unsure if an incident is hate related report it and any suspicions you may have as we will take each incident seriously. If you don’t want to directly tell us, you can tell a third party as they can do it on your behalf, or you can report anonymously.

Reporting a hate incident

If you are in immediate danger, or cannot for any reason contact the Council please call 999.

Hate incidents can be reported to the Council in several ways:

What you can expect from us

Once reported, the Corporate Policy & Performance Team will log the incident and request further information should it be required.  Once the Hate Incident has been logged the person reporting the incident can expect the following service standards:

  • If the Hate Incident is related to a Council matter, for example a housing issue, the Council will provide a full response within 10 working days.
  • If the Hate Incident is deemed to be a Police matter and the person reporting the incident is happy to do so, then the information will be shared with Humberside Police
  • If the person reporting the Hate Incident would like the incident to be logged for crime intelligence purposes the Council will use this information as part of developing a wider picture of Hate Incidents in the East Riding of Yorkshire.

Equality Analysis

The council, working with its partners,  makes sure that all residents are considered when decisions are made so that they are not discriminated against. This process is called an Equality Analysis (EA). EAs are completed for:

  • new or revised policies and strategies
  • new or changing functions of a service we provide
  • financial decisions, including budget reduction strategies
  • transformation projects.


Summary Equality Analysis Report 2014-15 (pdf 130kbmb opens in new window)

Summary Equality Analysis Report 2013-14 (pdf 240kb opens in new window)

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Translation and interpretation

The council uses an external translation and interpretation service provider so that residents and visitors to the area can access the services we provide.  By law we are required to provide accessible services to all, and providing a translation and interpretation service ensures that those who do not speak English can still access our services.

The council's spending between 2010 - 2014 on translation and interpretation services:

  • 2010/11 - £26700 
  • 2011/12 - £24848
  • 2012/13 - £24262
  • 2013/14 - £22170  
  • 2014/15 - £29772 

 The main languages requested in 2014/15 were:

  • Russian
  • Polish
  • Latvian
  • Portuguese


Advancing Equality of Opportunity

This means taking steps to meet the different needs of people or removing or minimising disadvantages suffered by people from protected groups, if necessary.

The Council has undertaken many different projects to make sure that residents have equality opportunity in their life.

Disability access guide

The Disability Access Guide has been produced with the help of local access and disability groups and is designed for residents and those who visit the East Riding.  The Guide provides accessibility information for a range of leisure facilities, tourist attractions and other visitor centres. 

The Guide is available from Tourist Information Centres, Libraries, Customer Service Centres or Leisure Centres and is available in different formats.

Disability Access Guide (pdf 2mb opens in new window)

Changing Places

The Changing Places Consortium has launched its campaign on behalf of those people who cannot use standard accessible toilets. This includes people with profound and multiple learning disabilities and their carers, as well as many other disabled people. They need Changing Places toilets with enough space and the right equipment, including a height adjustable changing bench and a hoist.

Find out how the Changing Places campaign is changing lives (external website)

British Sign Language Clips

Following feedback from the Deaf and Hearing Impaired Forum, it was found that many deaf or hearing impaired residents were not aware of services as they couldn’t read English. 

Developed in partnership with Humberside Police Authority, Humberside Police Force, NHS East Riding of Yorkshire and Humberside Fire and Rescue Service, the British Sign Language clips show the different services provided by all the organisations so that deaf and hearing impaired residents can access these services.

View information on accessing council information in alternative formats


Migrant families

In September 2010, the Local Strategic Partnership (LSP) agreed to undertake a place based project focused on improving outcomes for migrant families in Goole. The project works to deliver the following outcomes:

Ensuring access to services/supporting families, safeguarding children and young people and adults, supporting families, reducing health inequalities, promoting social inclusion, reducing child poverty. 

The project is also working to deliver the following process outcomes: reducing duplication, improving value for money and reducing pressure on services.

The main issues this support covers are:

  • Housing and Council Tax
  • Benefits including Disability Living Allowance and Job Seekers Allowance
  • National Insurance Registrations
  • GP registrations and appointments
  • Schools, including registrations
  • Medical appointments including dental, optical, hospital and ante/post natal care
  • Homelessness and repatriation. 

The council also has a gypsy and traveller liaison team.

Equalities monitoring

The Council and its partners recognise that we do not know who uses our services in many areas.  By undertaking equalities monitoring, we will be able to,

  • identify who is using our services;
  • make sure that we provide accessible services which meets the needs of the diverse population of the East Riding.

This information will be published once it is available.

The Council and its partners also recognise that more work needs to be done so that residents know what services we provide. 

Disability Advisory and Monitoring Group (DAMG)

The council with East Riding of Yorkshire Clinical Commissioning Group (CCG) and Humber NHS Foundation Trust have a Disability Advisory and Monitoring Group (DAMG) who

  • act as an advisory body on disability issues for all of the organisations;
  • develop and monitor equality objectives and equality analysis;
  • act as a central point for any disability issues raised within the organisations.
  • play a key role in consultation on matters which would impact on people with disabilities.

The group is chaired by Councillor Shaun Horton and plays an important role in informing the equalities agenda across the East Riding and the Humber area, and also provides a great opportunity for people with disabilities to have their voice heard.  It also carries out access audits of Council premises.

We are committed to allowing residents to have their say. There are many ways to get involved and make a difference to services and the place in which you live.

Have your say

So far, the group has given its views on: 

  • Council Feedback Policy
  • Residential and Domiciliary Care
  • ERYCCG Communications and Involvement Strategy
  • Council Positive Symbol Award
  • Healthwatch
  • NHS Independent Complaints Advocacy
  • Dementia Services
  • Library Services  
  • Humber NHS Foundation Trust Patient Experience Strategy


The next meeting of the group is on 18 January 2016 at Worklink, Cottingham. If you would like to join, please contact:


Telephone: (01482) 391425

DAMG minutes September 2015 (pdf  115kb opens in new window) 

DAMG minutes October 2015 (pdf 46kb opens in new window)

DAMG minutes December 2015 (pdf 95kb opens in new window)

East Riding Equalities Network (EREN)

The council with East Riding of Yorkshire CCG and Humber NHS Foundation Trust have formed an East Riding Equalities Network (EREN) to provide a way of consulting, liaising and informing communities with protected characteristics as defined in the Equalities Act. The network is chaired by Cllr Shaun Horton and has representation from physical and learning disability, faith, black and ethnic minority (BME), economic migrants, gypsy and traveller, lesbian, gay, bisexual and transgender (LGBT) and older people communities attending.

The Hull and East Riding of Yorkshire LGBT Forum exists as a voice and representative body for lesbian, gay, bi-sexual & trans (LGBT) people within the community of Hull and East Riding.

The Hull and East Riding of Yorkshire LGBT Forum (external website)

Humber All Nations Alliance (HANA) promotes the well-being of black and minority ethnic (BME) communities throughout Hull and the Humber.

Humber All Nations Alliance (HANA) (external website)


EREN minutes April 2015 (pdf 117 kb opens in new window)

EREN minutes September 2015 (pdf 50kb opens in new window)

EREN minutes November 2015 (pdf 157kb opens in new window)

Future EREN Meeting Dates:

 9am - 1pm on the 16 February 2016 at Worlink Cottingham 

The council and its partners recognise that it needs to work more closely with the different protected groups in the area. Throughout the next year, this will be seen as a priority.

Further information will be published once it is available.

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What is the council doing in addressing any gaps in information? 

There is still further information which can be used to show how the council is meeting its duties under the Equality Act, especially about specific services and showing how equalities monitoring is used in delivering services.  During the next year, the council will be undertaking further work on these areas and will publish information once this is available.

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What are the council’s equality objectives?

Following a period of consultation, the council has set the following four equality objectives in line with the Equality Act 2010.

  • Ensure that the council’s decision makers assess, understand and manage the impact of their key decisions on protected groups.
  • The council improves its knowledge of its residents to better provide accessible and appropriate services.
  • The council, working with its partners, seeks to minimise the impact of hate crime.
  • Ensure that all council publications are clear and easily understood. 

Further information on the council's equality objectives is available:

Equality Strategy 2012-2016  (pdf 917kb opens in new window)

Equality Objectives Report 2013/14 (pdf 969kb opens in new window)

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How diverse is the council’s workforce?

A report is produced annually showing the council’s workforce:

Equalities Workforce Information Report for 2014/15 (pdf 799kb opens in new window)

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