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Website and accessibility help

Screenshot of council website homepage

Although we hope this website is straight forward to use, we understand that there may be times when a little extra guidance may come in handy. This section tells you how to use the site, why we created it, how we're improving it and what we're doing to make it an accessible website for all our customers.

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Computer mouse

How to use the website

Help finding your way around, using forms, documents, maps, webcams and MyEastriding.

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Keyboard key overlayed with icon of wheelchair user with laptop on knee

Website accessibility

What we're doing to try to make this website accessible to all, and tips on how you can make your own changes to improve ease of viewing.

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Smiling customer service officer

Language and alternative formats

How to request website information in alternative languages (e.g.polski, latviešu valodāand) and alternative formats such as braille.

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Loud hailer

Website improvements

Your feedback and suggestions are important to help us improve this website. This page lists your suggestions/complaints and what we've done to improve.

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White speech bubble

Problems with the website

Advice if the website isn't displaying correctly, how to tell us if something doesn't work or if you have any suggestions on how we can make this a better website.

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