The five big buttons across the top of the website help you find information in a way that suits you:
Ask
Browse a list of our most frequently asked questions. Each question will take you to a page which will provide the answer you are looking for, plus additional related information.
If you don't find what you're looking for here, try...
Do
Browse a list of popular things you can do on online - pay your council tax, report a street light fault, apply for an extra bin or book a badminton court, plus lots more.
If you don't find what you're looking for here, try...
Find
Find allows you to search for information in one of three ways:
- AZ - search for service or information by letter e.g. 'S' for all items relating to schools.
- Postcode - search for local information and services based on your postcode
- Sitemap - an interactive menu showing every page on the website
Say
All the latest council news, plus local and national news. You can also 'Ask the Leader' of the council a question or comment on council services. Includes links to 'Have your Say' consultation website and planning consultations.
MyEastriding
MyEastriding allows you to find information and services based on your postcode. Just type in your postcode at the top of the page, select your address from the list and the page will refresh showing information local to your address.
You can also register an account to receive advanced features such as tracking the process of online forms you have submitted and signing up for news and planning alerts.
Please note: account registration is not available during this test period.
Read more about MyEastriding.
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The search box is very simple and allows you to type keywords describing what you are looking for e.g 'bin collections', 'school term times'. The search tool will look for your keywords in the title of the page, the summary details of the page and the actual content. The most popular and likely results will be placed towards the top of the search results page.
If your search didn't result in what you were looking for, please complete the comments box at the bottom of the search page telling us what you couldn't find. We will use this information in addition to other keywords that people are searching for, to continually work on improving the way the search tool works.
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Once you have tried all the options above and are unable to find what you need, you can let us know by contacting customer services online (opens in new window). Alternatively, you can call them us (01482) 393939.
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