Website accessibility features
If you are using a screen reader, you should be able to navigate through the site using the following keyboard commands:
To help screen reader and keyboard users we have created skip navigation links which allow you to jump directly to the main 'Content', the 'Main navigation', Breadcrumb' or the 'Page navigation'.
We aim to write our pages in Plain English, meaning we write simply and avoid the use of council jargon and describe all necessary acronyms (where initials are used to describe something e.g. BA stands for British Airways). Some pages may still contain complex and technical language, but we will, where possible, provide a glossary description of these words (see next item).
We offer a high contrast version of the website in black and yellow. You can also use the controls in your browser to change the size of the text or the colour of the display should these not meet your needs.
For example, to override website font and colour settings in Internet Explorer:.
The website has been designed to provide a variety of navigation routes to access information - Ask, Do, Find and Say. These key navigation options can be accessed from every page on the site.
Each information page also uses a left hand menu which remains in the same place on every page.
A breadcrumb facility is also used to help determine your location within the site structure.
We aim to provide correctly structured and well titled headings.
There are various link types on the website:
We write each to try to give you as much information as possible as to how the link will open, and where you will be taken when you click on it.
Whilst we are working towards a pdf-free website by converting pdf files into HTML pages, this will take some time.
Please be assured that we are addressing this issue. Please contact the web team (opens in new window) if you have problems accessing any documents.
We provide a link from the footer of the website through to our help pages.
The site has been cross-platform and cross-browser tested and is currently compatible with modern browsers.
Please note: You may experience issues with older versions of certain browsers. If you experience any issues, please feel free to contact the web team (opens in new window)
The following assistive technologies have found to be compatible with the site except for areas that have accessibility limitations:
Please note:You may experience issues with older versions of these applications or other assistive technologies. If you experience any issues, please feel free to contact the web team (opens in new window)
We are always looking for ways to help people get the best experience from this website.
If there is information you think that should be included on this page, or if you experience any problem accessing the website then please feel free to contact the web team (opens in new window)