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Website improvements

What improvements are you currently working on?

We are constantly working to improve our website. We use data from a variety of sources to help identify issues with site content and design, allowing us to formulate and apply solutions. Below is a list of development currently being applied to the site.

If you have any recommendations for future improvements please share your thoughts with us by using the contact us form on the right hand side of this page.

Website improvement details:
Product name
Product description
Status
Launch date
Site Version
Responsive mobile style sheet
Create a fully responsive website that makes all content fully accessible from a mobile device
In progress
Sep/Oct 13
2.0
Homepage/Ask redesign
Improvements to homepage Ask question module structure to improve usability and self service promotion. In progress
23/09/13  1.5
Do tab redesign
Redesigned Do page to improve usability and increase visibility of most popular online forms and transactions. Page accessibility improvements.
In progress
04/09/13
 1.4
Content page updates
Upgrades to the content page design and features to improve social sharing and usability.
Live
05/08/13
 1.3
Page sidebar
Upgrade to the design and behaviour of the page sidebar (right hand column on every content page, to improve usability and access. 
Live
19/07/13
 1.2
Planning
Upgrade to the design for the planning disclaimer page to improve usability and management. Live
19/07/13
 1.1


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What do you do with my comments about the website?

Any problems that are sent through to the website team are fixed as soon as possible, and any comments and suggestions are considered for implementation. 

As these changes are made, we will list them in the table below.

Page title
Your comments
What we did
Date
Do 'I can't find how to pay sundry invoices on the Do page.'
Added a link to pay sundry invoices on the Do page.
Nov 2011
AZ You had trouble finding certain services through the AZ page.
We added in new keywords and will continue to do so.
Ongoing
Housing form
Issues in certain browsers.
Tested and fixed.
Feb 2011
Search
You had trouble finding certain services through the search facility. We added in new keywords and will continue to do so.
Ongoing
Your suggestions and changes we have made:


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How can I make my own suggestions about the website?

We always welcome your comments and suggestions. As users of the website, nobody is better placed to tell us where we need to make improvements or fix things. Please share your thoughts and suggestions with us by using the contact form on the right hand side of this page. Thank you for taking the time to help us improve.

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