You can now create an eastriding.gov.uk account where you will be able to view all your contact with the council, more quickly and easily complete online forms and receive email updates on any requests or reports you have made.
The new East Riding of Yorkshire Council customer account allows you to log into the website using your email address and a chosen password.
It will work much like other online accounts that you are used to using, such as Amazon, which allow you to view all your interactions with the council - whether they are by phone, in person or online.
The new eastriding.gov.uk customer account has completely replaced the old My East Riding system. Your old login details will no longer work and you will have to create a new account. You can create a new account whilst completing any of our new online forms or by clicking the register button within the my account area.
We are creating new and improved online forms which will allow you to access council services 24 hours a day, from the comfort of your own home or on the move with your mobile device.
By creating an online account, the information that you provide in these forms will feed into a centralised system allowing us to process your request much quicker, and allows you to see how we're dealing with your request.
How it helps you:
How it helps us:
These features not only improve the service we can provide to you, but help us save money which allows us to focus our resources where they matter the most.
We are currently developing new online forms for the customer account, our progress to date:
Dates for further council forms to be launched in 2018 are currently being finalised.