What to put in a brown bin, putting your bin out, text reminders, uncollected waste, tags, new or extra bins.
You must only place garden or food waste in your brown bin. Find out in detail what you can put in your brown bin:
Please note: we also provide free kitchen caddies that you can put a caddy liner in and use to temporarily store food waste in your home until you can put it in your brown bin.
You must put your brown bin out on the street at the edge of your property by 7am on the morning of your collection day.
If you live on a farm or have a private ten foot, you must place your brown bin at the collection point we have agreed. This is usually at the nearest point to the public road.
Please note: your collections will temporarily change following a bank holiday. Check the bin calendar to find out when your bins will be collected over these periods.
Yes, you can sign up to our text reminder service which will send you reminders for all your different bins the night before they are due to be collected.
Simply text your 'calendar code' to '07507 307088'.
Please note: you can find your 'calendar code' on the printed collection calendar that was posted to you. Can't find it? See below...
If you don't have the printed bin collection calendar that we sent you, you can:
Just text STOP followed by your 'calendar code' (do not add any spaces) to 07508 307088, such as 'STOPNW1A'.
Please note: you only need to send one text to stop the reminder service for all your different bins.
Yes, simply stop the reminders for your old mobile number (only if your old number will be used by somebody else), then sign up for reminders for your new number.
Yes, simply stop the reminders for your old address, then sign up for reminders at your new address.
The most common reasons for a brown bin not being collected are:
If none of the above reasons apply, find out if we can come back and collect it for you.
We may be able to come back and collect your recycling waste if you meet certain conditions:
If your brown bin is full and you can’t wait for the next collection, you can:
We’ll leave a tag on your bin if we haven’t been able to empty it because:
The tag lists items that shouldn’t be in your brown bin. Remove any such items and place your bin out on your next collection date.
Find out what you can do with extra garden or food waste if you can’t wait this long.
All the waste you put in your brown bin is taken to an in-vessel composting (IVC) facility where it processed over time to become compost.
Each year we hold compost giveaways for East Riding residents.
Each year in May, we give away around 5,000 15kg bags of compost created from brown bin waste.
Dates and locations of these events will be available on this page from early Spring. We will also advertise them in local newspapers, our own newsletter, Your East Riding, which will be delivered to your home, and our Facebook and Twitter sites.
If you are an East Riding resident, you just need to turn up in your vehicle at one of our events, and we will put two free bags of compost in it for you to take home and use in your garden. The giveaways are on a first come, first served basis and will end when all the compost bags have been given away.
Please note: do not arrive at the event early to queue as you may cause disruption to the local roads and will be turned away for safety reasons.
Find out more about how to reduce, reuse and recycle waste and how it can help save money.