Report dirty and unhygienic food premises or unsatisfactory food such as mouldy, contaminated or out of date food.
We will only immediately investigate where there is:
For less serious issues, which are unlikely to cause injury or illness, you may wish to discuss your concerns with the food business directly in the first instance.
Please note: anonymous complaints will be used for intelligence, but depending on how serious the issue is, they will not always be investigated.
Report unhygienic food premises or practices
For less serious issues, such as mouldy vegetables or bread, or involving the supply of products from outside the East Riding, customers will normally be expected to attempt to resolve such complaints direct with the supplier in the first instance. The council are unable to negotiate compensation on your behalf.
Report unsatisfactory food
Depending on the health risk presented by your report we may:
Please note: it is helpful to our investigations if you provide your name and contact details but you can remain anonymous if you prefer.
All complaints related to food standards, such as:
should be reported to the Citizen’s Advice: