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Senior railcards

How to get a senior citizen’s railcard, using your card and replacing or renewing railcard. 

How do I get a senior citizen's railcard? 

We will issue you with a unique code number which can be used to purchase a railcard either on line or over the telephone directly from the rail company. Cards will cost £24.00 and will be posted to your home address. This code number cannot be used to purchase railcards at a discounted rate at railway stations.

You can obtain a unique code number from any customer service centre.

East Riding residents must be aged over 60 and your railcard will be valid for 12 months. You can purchase your railcard online up to two weeks before your 60th birthday, but your card will only be valid from your birthday.

When obtaining a unique code number you will need to bring with you proof of age (for example birth certificate, pension card, driving licence or passport, note these should be original documents) and proof of residence (for example, driving licence, rent book, bank statement or utility bill, please note that these should be original documents).

You can also buy online from the National Rail website:

National Rail - Senior Railcard (external website)

How can I use my senior citizen's rail card?

Your railcard entitles you to one third off all anytime, off-peak and advance fares across the national rail network, including first class travel. You must show your railcard when purchasing your ticket.

How can I renew or replace a lost/stolen/damaged senior citizen's rail card?

If you have previously purchased your railcard online and provided your email address you should receive a renewal notice with a new promotion code. You can then renew your railcard online. If you don't receive an email you can obtain a new promotion code from your nearest customer service centre. You will need to provide proof of residency in the East Riding.

If your railcard is lost or damaged and you bought it online, you will need to get a replacement online. You will have to pay a £10.00 administration fee if your railcard was lost. Alternatively you should obtain a new unique promotion code from your nearest customer service centre  and apply as a new applicant either online or over the telephone directly from the rail company.

If your railcard has been stolen and you have been given a crime reference number or documents by the Police, then you are entitled to a free replacement. To replace a stolen railcard you bought online, please login to your account and follow the replacement process, you will need to quote your crime reference number. You can also call the railcard helpline on 0345 3000 250.

Last Updated: Tuesday, 06 December 2016