You can make an appeal if you think there is a mistake in your bill, for example, you might think that you are not liable to pay the bill or you feel that you are entitled to a discount or exemption.
If you disagree with the amount of council tax that you are being charged, please contact the customer service centre using the general enquiry form on the right hand side of the page, and tell us the reason why this is the case.
Please note that making an appeal against your liability to pay does not allow you to withhold payment of your council tax instalments. You should continue to pay as normal until your appeal is resolved.
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If you disagree with your valuation band, do not contact the council, unless the banding is provisional. You can make a formal proposal against your council tax band by contacting VOA website (external website) or:
Council Tax North
The Valuation Office
King William House
Telephone 03000 501501
Fax 03000 503497
The Directgov website offers guidance on challenging your council tax band and ways to approach this.
DirectGov - challenging your band (external website)
Please note that making a formal proposal against your valuation band does not allow you to withhold payment of your council tax instalments. You should continue to pay as normal until your proposal is resolved.
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