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Council tax payment

Can I set up a direct debit to pay my council tax?

Yes, this is the most convenient method of payment, and by choosing to pay by direct debit, you can chose to pay on the 5th, 15th or 25th of the month.

If you would like to pay your council tax by direct debit please download our direct debit instruction and return to the Billing and Collection section at the following address:

Direct Debit Instruction (pdf 105kb opens in new window)

Billing & Collection Section
East Riding of Yorkshire Council
County Hall
Beverley
East Riding of Yorkshire
HU17 9BA

You can also set up a direct debit over the telephone by calling the billing & collection section on (01482) 394747.

 

Please note some types of bank account cannot be used for direct debits.

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Can I pay my council tax online?

You can pay your council tax over the internet using a credit or debit card with our secure online payment facility.

Alternatively payments can be accepted via telephone on 0845 120 0020 or at any of our customer service centres.

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Can I pay my council tax over the telephone?

You can pay your council tax over the telephone 24 hours a day, with one of the following cards:

  • Debit card - Visa Debit, Maestro, Solo, Visa Electron or Delta

  • Credit card - Visa or Mastercard (1.8% surcharge when using a credit card)

Payments are accepted for council tax, business rates, council house rent (but not garage) and corporate billing.

This is an automated service and the telephone number is 0845 120 0020.



I cannot afford to pay my council tax, what can I do?

If you are having financial difficulties paying your council tax, confidential help is available from the council's money advice team or the Citizens Advice Bureau:

Citizens Advice Bureau (external website)

You should continue to pay your council tax where possible or keep the council tax section informed of your proposals to pay it. If your council tax falls into arrears, recovery action may be taken which can incur substantial additional cost.

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Can I register for Alert & Pay?

A new text message reminder service has been introduced called Alert & Pay, the simple way to remember to pay your council tax and business rates.

The alert service

Do you forget to pay your council tax or business rates? Then why not sign up to our text reminder service? Once you have registered, we will send you a free text message to let you know you need to pay your council tax or business rates, and how much you owe.

The payment service

You can pay right away by texting us. All you have to do is provide us with  your credit or debit card details (which are stored securely) when you register. Or you can choose to make your payment in the usual way. It really is that simple!

Please note if you pay by credit card this is subject to a 1.8% surcharge.

Register online for the Alert and Pay service (external website) or call (01482) 394747. Alternatively visit your local customer service centre (opens in a new window).

Once you are registered, you will receive a text message confirming your registration.

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