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Council tax payment

Paying your council tax online is quick, simple and secure

Pay council tax online

How can I pay my council tax?

There are a number of different ways you can pay your council tax.

Direct Debit

This is the most convenient method of payment, and by choosing to pay by direct debit, you can chose to pay on the 5th, 15th or 25th of the month:

  • You can set up your Direct Debit online (external East Riding website)
  • telephone the billing and collection section on (01482) 394747 who can set up your Direct Debit over the telephone
  • complete and return the Direct Debit mandate which is printed on the reverse of your council tax bill

Please note some types of bank account cannot be used for direct debits.

Online

You can pay online through our secure online payment facility.

Make an online payment


Telephone 

You can pay your council tax over the telephone 24-hours-a-day, with one of the following cards:

  • Debit card - visa debit, maestro, solo, visa electron or delta
  • Credit card - visa or mastercard


Please note a 1.8% surcharge is payable when using a credit card.

Payments are accepted for council tax, business rates, council house rents and council invoices.

This is an automated service and the telephone number is 0845 120 0020.


Internet banking and standing order

If you use Internet banking or wish to set up a standing order, details of the council’s bank account to which the payment should be sent are:

 

Sort code: 60-02-23

Account number: 99105837

 

Please remember to include your full eight digit council tax account number as your reference. Your council tax account number is shown at the top of your council tax bill.

 

 

Postal cheque

Should you wish to send a cheque, please make it payable to "East Riding of Yorkshire Council" and send it to:

East Riding of Yorkshire Council
PO Box 83
Beverley
East Riding of Yorkshire
HU17 9YR

Cash payments by post should be sent by registered post. The council does not accept any responsibility for cash sent by ordinary post.


At your local customer service centre

The council has 14 customer service centres located throughout the East Riding of Yorkshire.

The interactive find your nearest customer service centre map allows you to browse details about each of our centres, including opening hours and facilities, or search for your nearest centre by post code.

Payments can be made debt or credit card, cash, cheque, or postal orders.

Cheques and postal orders should be made payable to "East Riding of Yorkshire Council"

The council will not accept any responsibility for cash deposited in any of our offices letter boxes.

PayPoint

You can now pay your bill in cash at any PayPoint outlet. Just take your bill with you to your local PayPoint outlet, and they can take your cash payment using the barcode on the reverse of your bill.

Please keep your receipt as proof of payment.

Please note, you can only pay by cash at a PayPoint outlet. Payments take up to four working days to be credited to your council tax account.

To find your nearest use the locator below:

Find my nearest PayPoint outlet (external website)

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I cannot afford to pay my council tax, what can I do?

If you are having financial difficulties which lead to problems paying your council tax when it is due, confidential help is available from the council's money advice team or the Citizens Advice Bureau:

Citizens Advice Bureau (external website)

You should continue to pay your council tax where possible or keep the council tax section informed of your proposals to pay it. If your council tax falls into arrears, recovery action may be taken which can incur substantial additional cost.

If you are on a low income you may be able to claim council tax support.

Council tax support is a means tested benefit that helps people with low or no income to pay their council tax, which replaced council tax benefit on 1 April 2013.

For more information, please see our council tax support pages.


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Can I register for Alert & Pay?

A new text message reminder service has been introduced called Alert & Pay, the simple way to alert you if you miss a council tax and business rates payment.

 

The alert service

If you sometimes forget to pay a council tax or business rate installment by the date it is due, you can register online for our text message prompt service. Once registered, if you accidentally miss a payment you will receive a free text message to give you opportunity to pay it before formal reminder notices are issued.

 

The payment service

You can pay right away by texting us. All you have to do is provide us with your credit or debit card details (which are stored securely) when you register. Or you can choose to make your payment in the usual way.

Please note if you pay by credit card this is subject to a 1.8% surcharge.

Register online for the Alert and Pay service (external website) . 

Once you are registered you will receive a text message confirming your registration.

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