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Council tax payment

How can I pay my council tax?

There are a number of different ways you can pay your council tax

Direct Debit

This is the most convenient method of payment, and by choosing to pay by direct debit, you can chose to pay on the 5th, 15th or 25th of the month.

To set up a Direct Debit you can:

  • Telephone the billing and collection section on (01482) 394747 who can set up your Direct Debit over the telephone.
  • Complete and return the Direct Debit mandate which is printed on the reverse of your council tax bill.
  • Download, print, and return the Direct Debit mandate below:

Direct Debit Instruction (pdf 105kb opens in new window)

 

Please note some types of bank account cannot be used for direct debits.


Online

You can pay online through our secure online payment facility.


Telephone 

You can pay your council tax over the telephone 24 hours a day, with one of the following cards:

  • Debit card - visa debit, maestro, solo, visa electron or delta
  • Credit card - visa or mastercard


Please note a 1.8% surcharge is payable when using a credit card.

Payments are accepted for council tax, business rates, council house rents and council invoices.

This is an automated service and the telephone number is 0845 120 0020.


Internet banking and standing order

If you use internet banking or wish to set up a standing order, details of the council’s bank account to which the payment should be sent are:

Sort code: 60-02-23

Account number: 99105837

Please remember to include your full eight digit council tax account number as your reference. Your council tax account number is shown at the top of your council tax bill.


Postal cheque

Should you wish to send a cheque, please make it payable to "East Riding of Yorkshire Council" and send it to:

East Riding of Yorkshire Council
PO Box 83
Beverley
East Riding of Yorkshire
HU17 9YR

Please remember to include your full eight digit council tax account number on the reverse of your cheque. Your council tax account number is shown at the top of your council tax bill.

Cash payments by post should be sent by registered post. The council does not accept any responsibility for cash sent by ordinary post.


At your local customer service centre

The council has 14 customer service centres located throughout the East Riding of Yorkshire.

The interactive find your nearest customer service centre map allows you to browse details about each of our centres, including opening hours and facilities, or search for your nearest centre by post code.

Payments can be made debt or credit card, cash, cheque, or postal orders.

Cheques and postal orders should be made payable to "East Riding of Yorkshire Council"

The council will not accept any responsibility for cash deposited in any of our offices letter boxes. Top of page



I cannot afford to pay my council tax, what can I do?

If you are having financial difficulties which lead to problems paying your council tax when it is due, confidential help is available from the council's money advice team or the Citizens Advice Bureau:

Citizens Advice Bureau (external website)

You should continue to pay your council tax where possible or keep the council tax section informed of your proposals to pay it. If your council tax falls into arrears, recovery action may be taken which can incur substantial additional cost.

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Can I register for Alert & Pay?

A new text message reminder service has been introduced called Alert & Pay, the simple way to alert you if you miss a council tax and business rates payment.

The alert service

If you sometimes forget to pay a council tax or business rate instalment by the date it is due, you can register online for our text message prompt service. Once registered, if you accidentally miss a payment you will receive a free text message to give you opportunity to pay it before formal reminder notices are issued.

The payment service

You can pay right away by texting us. All you have to do is provide us with your credit or debit card details (which are stored securely) when you register. Or you can choose to make your payment in the usual way. It really is that simple!

Please note if you pay by credit card this is subject to a 1.8% surcharge.

Register online for the Alert and Pay service (external website) . 

Once you are registered, you will receive a text message confirming your registration.

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