Find out how much council tax you owe, how to pay and what happens if you have overpaid.
Make a secure payment online at any time:
Pay your council tax bill online
In March we send out around 154,000 council tax bills. We print and deliver them based on how people pay and their usual instalment date. This means if you pay by a different method or on a different date to someone else in your area, you may not receive your bills at the same time.
You should receive your bill at least 14 days before your first payment date. This means if your first instalment is due on 1 April you should receive your bill by 17 March.
We offer a variety of payment methods and dates to make paying your council tax bill easier:
Set up regular payments from your bank or building society account.
Choose to pay on the fifth, 15th or 25th of the month in either:
You can set up Direct Debit online. Make sure you have your bank name, address, account number and sort code ready.
Alternatively, you can telephone (01482) 393939.
Please note: not all bank and building society accounts can be used for Direct Debits. Please check with your bank or building society if you are not sure.
Pay your council tax bill online
If you use Internet banking or wish to set up a standing order, our account details are:
Please note: remember to include your full eight digit council tax account number as your reference. This is shown at the top of your council tax bill.
We offer many other ways to pay your council tax.
Call our 24 hour automated payment line on 0300 330 15 15 and pay by:
If you are paying in cash, you can pay your bill free of charge at any outlet displaying the PayPoint sign. You just need to take your barcoded bill with you.
PayPoint outlets are normally found in places such as shops and garages, and are recognised by a logo clearly displayed on the front of the premises. Find your nearest PayPoint outlet:
PayPoint (external website)
You should allow four working days for the payment to reach your account and remember to keep your receipt as proof that you have paid.
You can pay free of charge at any post office with your barcoded bill. Payment can be made by cash, cheque or debit card.
You should allow four working days for the payment to reach your account and remember to keep your receipt as proof that you have paid. Find your nearest Post Office:
Post Office (external website)
You can pay at any of our customer service centres.
Payments can be made by:
Please note: we will not accept any responsibility for cash deposited in any of our office letter boxes.
The following customer services centres also have self-service terminals you can use to pay your council tax:
Haltemprice Leisure Centre (external council website)
East Riding Petuaria Centre, Brough
East Riding Wicstun Centre, Market Weighton
East Riding Pocela Centre, Pocklington
Payment can be made by cash, credit card or debit card. You will need your council tax account number.
Payments by post should be sent to:
East Riding of Yorkshire Council PO Box 83 Beverley East Riding of Yorkshire HU17 9YR
Cheques should be made payable to 'East Riding of Yorkshire Council'. Please write your name, address and council tax number on the reverse of the cheque.
Please note: we can not accept post-dated cheques.
Cash payments should be sent by registered post. We will not accept any responsibility for cash sent by standard post.
Access your council tax balance online to:
You just need your eight digit account number, which you can find at the top of your council tax bill.
If you have received a council tax bill showing that you have paid more council tax than you should have, we will automatically refund you as long as you don't owe us money for something else.
If you pay by direct debit, we will send the money to the bank or building society account we have on record for you. If you have changed your bank or building society, please update your Direct Debit details.
If you have any questions regarding your overpaid bill or how you will be refunded, please contact us.
Your account reference number is on the top right corner of your council tax bill.
In March we are only sending out bills for the new financial year, please refer to Why haven't I received my council tax bill.
If you have told us you have moved or asked for any other change, such as a reduction, we will send you a new bill in April.
If you need a copy bill for any other reason, you can request a copy of your council tax bill.
Please note: if you request a copy of your bill in March, we will send it to you in April.
If you are struggling with your finances, you can make an appointment with our welfare visiting team. They will be able to help you create a more suitable payment plan for your council tax.
If you are on a low income you may be able to a council tax reduction.
If you cannot afford to pay your council tax bill monthly, you could pay weekly, every two weeks or spread your monthly payments over the full year. Contact us to change your payments.
You can visit the Citizens Advice Bureau (CAB) website for money advice:
Citizen Advice Bureau (external website)