Information about what a mutual exchange is, where to find other tenants to exchange with and what to do if you have found a tenant to exchange with.
You can find tenants to swap house with by registering on the housing exchange website:
Visit the exchange website
If you are a secure council tenant you may be able to move to a different home by doing a mutual exchange or house swap. This is where one tenant swaps homes with another tenant, with our approval. The property should be suitable for your needs. Both tenants move on the same agreed date so that neither property is left empty. If you do this without our written permission you will have to move back.
You can arrange an exchange with another tenant of East Riding of Yorkshire Council, a secure tenant from another council or an assured tenant of a registered housing association or charitable housing trust, as long as you have the landlords written agreement to do so. It is possible to arrange three-way, or more, exchanges.
You can register on the house exchange website to find tenants to exchange with – it is free to our tenants:
House Exchange website
When you register, your details are made available to hundreds of tenants from councils and housing associations. The site even allows you to identify three-way exchanges. If you don’t have a computer just pop-in to one of our libraries and you can use the library computers there. If you have any queries regarding the exchange website please contact us.
Email: email@example.com Telephone: (01482) 396301
You can also contact your area housing office as they may be able to put you in touch with someone that they know who wants to exchange.
Email: firstname.lastname@example.org Telephone: (01482) 396301
You could also put a card in local shop windows.
When you find someone to exchange with, you should check each others homes to make sure that they are suitable before agreeing to move. If the exchange goes ahead you will become responsible for any repairs, alterations, improvements etc. that have been carried out by the outgoing tenant so you should also make sure that you are happy with these. You must not offer money or goods to anyone to encourage them to swap homes with you.
Both tenants will need to complete a mutual exchange application form which can be done online by clicking the green button below:
Mutual Exchange Application Form
Alternatively you can requests forms by emailing email@example.com or telephone (01482) 396301.
A housing management officer will check your home, and will check that you do not have any rent arrears or other housing-related debts. Your move may be delayed or refused if you have broken your tenancy agreement in some way.
Normally an exchange will be agreed by us providing that:
If you have breached one of your conditions of tenancy for example you have not paid your rent, your exchange may be approved subject to conditions, that is that you pay the outstanding rent before the exchange goes ahead.
We will give you a decision within 42 days of receiving your written request to exchange.
Once permission to exchange has been granted in writing, you must agree a date to move and will need to sign a deed of assignment to legally transfer your tenancy to the household that you are exchanging with. Once the deed of assignment is signed you must move. You will be the legal tenant of your new home and will have no rights to stay in your old home.
When you move you should take meter readings and inform your utility supplier, you may also need to redirect your post, The post office website provides information on how to do this:
Post Office redirection information (external website)
If you claim housing benefit you will need to inform the housing benefit section.