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Tenant participation

How can I get involved and have a say in the way my council home is managed?

Tenant participation is about giving you the opportunity to have a say and get involved in the housing services you receive, and to enable you to influence policies and practices that affect you. We want to allow you to participate and get involved at a level you feel happy with, from just being on an email list to receive housing information, to being a committee member for the East Riding council tenants forum.  Our Tenant Participation Partnership Agreement explains how this is achieved and what is available to you.  It is currently under review, but will be published here as soon as it is available.

We monitor the Tenant Participation Partnership Agreement through our Tenant Participation Strategy.  The following PDF is our Tenant Participation Strategy:

Council Tenant Participation Strategy (pdf 221kb opens in new window)

The current structure shows how this is made possible in the following ways:

Tenant contact

A tenant contact is a tenant who is happy to go on a tenant participation email list to receive up-to-date housing information, or are prepared to complete surveys etc. They may also be willing to attend occasional meetings or attend the East Riding council tenants forum.

Email: tenant.participation@eastriding.gov.uk
Tel: (01482) 396151

Tenant representatives

Tenant representatives are individual tenants who want to get more involved with housing related issues. They represent a number of tenants, either within a village or street(s) on an estate, where for some reason it hasn’t been possible to set up a group. To become a tenant representative you need to complete the tenant representative application form below:

Council tenant representative application form (pdf 77kb opens in new window)

You should then visit other tenants within your area, explain that you want to become the representative for the area and obtain their signature (10 signatures or 50% of the area that you wish to represent, whichever is the lesser). This then allows you to represent that particular village or street. The tenant participation team can assist with this procedure.

Email: tenant.participation@eastriding.gov.uk
Tel: (01482) 396151

Informal residents groups

Informal residents groups consist of a number of tenants coming together on a regular basis. They meet with officers of the council, perhaps to discuss a particular issue or give an opinion on something that is affecting them where they live. The meetings are generally facilitated by the tenant participation team. The group is happy to stay as they are and don’t want the additional commitment of forming a tenants or residents association (setting up a committee, agreeing a constitution and to be accountable to those they represent).  If you are interested in setting up a group please contact the tenant participation team for assistance.

Email: tenant.participation@eastriding.gov.uk
Tel: (01482) 396151

Tenants/residents associations

Tenants or residents associations are formed where a group of tenants have decided to become a formal body. Tenants/residents associations are independent from the council and operate through their own tenants/residents association constitution which sets out their agreed rules and regulations. The following PDF document is a model constitution for a residents association.

Model constitution for an east riding council tenants' association (pdf 51kb opens in new window)

To date there are over 40 resident groups and associations across the East Riding, if there isn’t a group or association in your area and you are interested in setting one up or getting more involved then please contact the tenant participation team.

Email: tenant.participation@eastriding.gov.uk
Tel: (01482) 396151

Financial assistance

Tenant participation grants are available to formal tenants/residents associations to help pay for meeting room hire, stationery etc. They are based on the number of council properties the association represents in their area. Grants for computers are also available to formally constituted tenants/residents associations. The following PDF document contains details of the grants and funding available.

Tenant participation grants and funding information (pdf 59kb opens in new window)

Tenants forum

All tenants are deemed members of the East Riding council tenants forum unless they state otherwise. Meetings are currently held at least four times a year and cover various housing-related issues. Tenants wishing to attend forum meetings should contact the tenant participation team.

Email: tenant.participation@eastriding.gov.uk
Tel: (01482) 396151

New Tenancy Visits

If you are a new tenant, a member of the tenant participation team will contact you within 28 days of the start of your tenancy to arrange a new tenancy visit; please feel free to talk to them when they visit about getting involved with your housing service.

Tenant training

The tenants forum works in partnership with us to provide training for those individual representatives and residents groups who wish to acquire certain skills or knowledge which would assist them in achieving their role. Our tenant training plan sets out how we will achieve this.

East Riding Council Tenant Training Plan (pdf 128kb opens in new window)

You can request more information about getting involved online (opens in new window).

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Is there a council tenants/residents association in my area?

There are tenants/residents associations on many of our estates, and in many of our towns and villages throughout the East Riding. The following pdf document provides a list of current groups, if you would like more information about joining please contact the officer named next to the group you are interested in.

Residents groups and associations in the East Riding (pdf 50kb opens in new window)

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What is the East Riding council tenants forum?

The East Riding council tenants forum is a group of council tenants that meet at least four times a year to discuss housing issues and receive presentations from council officers and other agencies on housing-related issues. The forum has its own constitution, and a committee made up of a maximum of twelve elected tenants. The following PDF document is a copy of the forum's constitution which has been agreed by the forum committee following a recent review. 

East Riding Council Tenant Forum Constitution (pdf 53kb opens in new window)

The forum is involved in formulating and reviewing housing polices and procedures, and providing vital customer feedback for us to guide our service provision. All tenants are deemed members of the East Riding council tenants forum unless they state otherwise. Tenants wishing to attend forum meetings should contact the tenant participation team.

Email: tenant.participation@eastriding.gov.uk
Tel: (01482) 396151.

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How can I join the East Riding council tenants forum?

All of our tenants are deemed members of the East Riding council tenants forum unless they state otherwise. Tenants wishing to attend forum meetings should contact the tenant participation team.

Email: tenant.participation@eastriding.gov.uk
Tel: (01482) 396151.

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When does the East Riding council tenants forum meet?

The East Riding council tenants forum meets at least four times a year.  The meeting dates for 2014 are:

Tuesday 25 November (AGM)                                            

All meetings are held from 10am at:

Beverley Leisure Centre,
Flemingate,
Beverley,
HU17 0LT

If you would like to attend please contact the tenant participation team:

Email: tenant.participation@eastriding.gov.uk
Tel: (01482) 396151

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I can’t attend the East Riding council tenants forum meetings, but can I keep up-to-date with what goes on?

We produce highlights of the minutes of the tenants forum meeting to keep you up-to-date with what they are doing. View pdf documents of 'forum highlights' for the last 12 months.

You can request a copy of the full tenants forum minutes online (opens in new window).

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