If you are struggling to pay your rent, we might be able to offer you a discretionary housing payment (DHP). This is a short-term payment from the council to help cover some housing costs.
The council has a limited sum of money available to assist housing benefit claimants, and claimants in receipt of Universal Credit (which includes the housing element) who still have some rent to pay. The council decides how DHPs are allocated and each case is decided on its own merits. There isn't a clear set of allocation rules but the council must be fair and reasonable when deciding.
Anyone who requires further assistance with housing costs, and is currently claiming housing benefit, or the housing element of Universal Credit can claim a discretionary housing payment.
Please note: You can't get a discretionary housing payment if your rent shortfall is caused by benefit suspension or housing benefit overpayment.
A discretionary payment can help with:
The council don't currently recover discretionary housing payments unless you have purposely provided incorrect details in your application.
You can make a claim by completing the online form below.
Please note: if you have problems accessing the review you may need to allow pop-ups in your browser to continue.
This service will be unavailable between 9am and 3pm on Sunday 23 April 2017. Sorry for any inconvenience this may cause.
Apply for a discretionary housing payment
You will be required to provide certain information before you can submit the form, please gather this information before you start the application:
Address including postcode
Date of birth
National insurance number
You will need the following information for all members of your household:
National insurance number if over 18
You will need details of earned and unearned income for you and your partner.
You will need details of all savings and investments for you and your partner.
You will need details of all your weekly/monthly expenses for you and your partner:
Entertainment and recreation
TV License and satellite/cable TV
Child care/school meals
Car tax and insurance
Petrol, diesel and car parking
Rail or bus fares
Name of debtor
have extra health related expenses or need an extra room because of sickness or disability
have extra travel costs because you travel to a hospital or you care for a relative or friend
have work-related travel costs that would increase if you had to move
are likely to become homeless
are having financial difficulties.
need an extra bedroom for an overnight carer.
If you are requesting help for a rent deposit or rent in advance you will need to provide the name address and telephone number of your new landlord.
You must provide any information that is relevant to your claim to help the decision maker fully assess your claim and make their decision.
There are no rights of appeal. Although you can ask the council to reconsider its decision by contacting the adjudication team:
Telephone: (01482) 394642.
Further information regarding the Discretionary Housing Payment scheme operated by the council, can be found below:
Discretionary Housing Payment policy (pdf 270kb opens in new window)