Information about how to make a new claim for housing benefit and council tax support. We can also give you an estimate of how much you may be entitled to.
Please note: the below service will be unavailable between 1am and 1pm on Friday 23 February 2018.
Apply for Housing Benefit and Council Tax Support Online
Housing benefit is a benefit for people on low income, it helps you to pay for part or all of your rent.
You cannot apply for housing benefit if you own your own home, or have claimed universal credit.
If you rent your home from a private landlord your housing benefit will be calculated on the local housing allowance (LHA) rate appropriate to your household size and the area of the East Riding you live in.
The LHA rate will be the maximum amount of housing benefit you will be eligible to receive based on the number of bedrooms your household needs. This is not the amount of benefit you may receive.
The LHA is set annually each April by the Valuation Office agency. To check which rate your housing benefit would be assessed on please click on the link below:
Check your LHA rate (external website)
If you rent your home from the council or a housing association your housing benefit will be calculated on the rent for your property less any ineligible services
Your eligible rent figure may be restricted if you have a spare bedroom(s) based on the number of bedrooms required by your household.
The following size criteria apply, a bedroom will be allocated to:
There are additional rules for:
Council tax support is a means-tested council tax reduction. How much support you will receive will depend on your income and circumstances.
Our local council tax support scheme applies to all working-age residents. Click on the link below to view full details of the local scheme;
Council tax support scheme regulations (pdf 1mb opens in new window)
Easy read council tax support scheme regulations (pdf 1mb opens in new window)
Our council tax support scheme for 2018/19 has been finalised, details can be found below, this comes into effect from 1 April 2018:
Council tax support scheme regulations 2018/19 (pdf 1mb opens in new window)
The national council tax support scheme applies to all state pension credit age residents. View the full details of the scheme:
National council tax support scheme (pension age) (pdf 362kb opens in new window)
Council tax support is a local discount scheme and councils are required to review their schemes each year.
The amount of support/discount available to working-age households for the 2017/18 financial year remains the same as 2016/17 with the maximum amount of support at 75% for working age customers.
However, the Government has announced its intention to limit the child tax credit amounts paid per child to a maximum of two children for children born after April 2017. The Government is making equivalent changes to calculations of housing benefit and universal credit claims from April 2017 to ensure consistency across benefit entitlement. In order to continue this consistency, the Council has determined to do the same for its council tax support scheme for 2017/18.
A consultation on the council tax support scheme for 2017/18 ran from 1 August 2016 to 16 October 2016.
These changes were agreed at a full council meeting on 11 January 2017 and the results can be seen below:
Council tax support consultation results (pdf 72kb opens in new window)
You may get housing benefit if:
You may get council tax support if you are liable to pay council tax.
You will not be eligible if:
Between 13 September 2017 and July 2018, claims will no longer be accepted for housing benefit if you live in certain postcodes.
Check to see when Universal Credit will affect you online
You must still claim council tax support.
You can make a new claim for Universal Credit if you:
Do not delay in claiming Universal Credit as claims are not normally backdated.
Apply for Universal Credit - Gov.uk (external website, opens in new window)
If you have 3 or more children, you still need to claim housing benefit, council tax support and child tax credits.
There are minimum earnings thresholds for nationals of European Economic Area countries:
Minimum earnings thresholds (external website)
Our online calculator provides you with an estimate of the amount of housing benefit and council tax support you may be entitled to.
To receive an accurate estimate of your entitlement please click on the link below, you will need details of your earnings, income, capital and any benefits you currently receive:
Calculate your entitlement online
There are a number of different ways in which you can make an application:
The quickest way to apply for housing benefit and council tax support is online if you have the following details on hand when you do the online claim it will avoid any delays:
Apply for housing benefit and council tax support
Customer service centre
Visit one of our customer service centres where a member of the customer service team will help you to make a claim. To make an appointment:
You will be required to provide the following documentation to support your application:
The benefits team will contact you if they require any further documentation.
If you do not have any payslips, or if they are handwritten, you will need to ask your employer to complete the below form:
Certificate of earned income (pdf 72kb opens in new window)
If you have childcare costs but do not have any receipts, please ask your child care provider to complete the below form:
Child care costs (pdf 44kb opens in new window)
If you do not have a tenancy agreement or have no proof of your rent, please ask your landlord to complete the below form:
Landlord form (pdf 45kb opens in new window)
Housing benefit is usually paid directly to the claimant 4 weekly in arrears by cheque or BACS. Housing association tenants can request that payments are made direct to their landlord.
Housing benefit will be credited to your rent account.
Council tax support is deducted directly from your council tax liability. You will be issued with a revised council tax bill advising you of any amount outstanding and details of how to pay. We can send you a text message when your claim is processed if you opt into this service.
More information about how to pay your council tax is available on the council tax payments page.
You can request that your claim is backdated, however, there is no automatic right to a backdate and each request is considered on its own merits and you must show good cause throughout the period of your request.
If you are of working age, the maximum period your claim can be backdated is one month if your request is received on or after 1 April 2016.
If you are of state pension age, the maximum period is three months.
If you want us to consider backdating your claim, you must submit a written request to us, outlining the following details:
Please send your request to firstname.lastname@example.org
The amount of housing benefit and council tax support you receive may be reduced if you have a non-dependant living with you.
Non-dependants are people who normally share you accommodation but are NOT dependant on your financial support. Non-dependants are people such as grown-up children and elderly relatives.
The following people are NOT classed as being non-dependants:
If you are a director of a company, for housing benefit purposes you are not classed as self-employed because you are receiving a salary, wages, drawings or dividends from the business. You will need to provide evidence of your earnings. If we require further information, we will contact you to discuss this. Please do not complete the self-employed form below.
You are self-employed if you work for yourself rather than an employer. You will not work under a contract and are not paid a salary or wage.
You will try to earn money and make a profit by carrying out tasks or providing services directly. If you are self-employed, you may be working by yourself as a sole trader (a person who is the owner of a business) or in a partnership (joint owners of a business) with others.
If you have recently started a new business you will need to print out and complete the form below using estimated figures for the first 26 weeks of your business.
If your business has been continuously trading for over one year then you will need to print out and complete the form below using the actual figures from the full previous tax year accompanied by a submitted tax return.
Self-employed form (pdf 209kb opens in new window)
You can find out more information about being self-employed, or starting a new business.