Universal Credit is a working age benefit which will replace a range of existing benefits and will be phased in within the East Riding of Yorkshire in 2016.
Universal Credit is a new single monthly payment for working age customers which replaces six existing benefits:
Universal Credit is an in and out-of-work benefit, and the claimant will make a single claim to the Department for Work and Pensions.
Universal Credit is being rolled out across the country gradually.
You can check your postcode here to find out more information about when Universal Credit will be rolled out in your area.
If you are a family and have three or more children you will not be able to claim Universal Credit. You should make a claim for Housing Benefit & Council tax support.
To make a claim for any other benefits visit the GOV.UK website:
GOV.UK website (external website - opens in new window)
To make a claim for Universal Credit you need to complete an online application form:
Apply to make a claim for Universal Credit
Your session will time out and you’ll have to start again if you’re inactive for more than 20 minutes.
Make sure you have the following information before you start:
You might also need these details for people who live in your home, eg your partner.
It should take 20 to 40 minutes to complete your claim.
If you’re successful, you’ll usually get your first payment 1 month and 14 days after you made your claim.
If you pay council tax, you will also need to apply to make a claim for council tax support to the council.
The quickest way to apply for council tax support is by applying online:
Apply for council tax support
Please contact the Universal Credit helpline if you need help making your claim online:
Live service: 0800 3289344
Full service: 0800 3285644
If you do not have access to the internet at home, you can attend your local Jobcentre Plus office:
Jobcentre Plus (Beverley) Crosskill House Mill Lane Beverley HU17 9JW
Jobcentre Plus (Goole) Mulberry House North Street Goole DN14 5QB
Jobcentre Plus (Hessle) 26 The Weir Hessle HU13 0RX
Jobcentre Plus (Bridlington) Crown Buildings Quay Road Bridlington YO16 4LS
If you are unable to complete the online form yourself, please make an appointment at one of the following following Customer Service Centres:
You can check the opening times here.
From 1 April 2017, the housing cost element (help towards your rent) is removed for new claims in full Universal Credit service areas for single people aged 18-21 (within the East Riding this is currently "YO" postcodes from September 2017, and all other postcode area within the East Riding from April 2018. You cannot apply for housing benefit.
If you fall into any of the categories below you can still claim, if you:
We understand that some of our customers will need help managing their money as universal credit is paid monthly.
We can help you to work out your total monthly income and your total monthly expenses by using our budgeting tool:
Budgeting tool (external website)
When you have completed this we will tell you:
If you would like free and confidential help with budgeting from one of our benefit and debt advisors, simply email the completed budgeting tool to firstname.lastname@example.org
We will then ring you to make an appointment to see how we can help you.