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Accredited homes


What are accredited homes and accredited homes of excellence?

The job of a private landlord can be daunting as it requires many varied skills and a wide area of knowledge, ranging from your legal obligations and duties as a landlord through to what you need to look out for when getting repairs done.

Running a successful business will result in a profitable return on your investment and enable you to provide good quality housing for your tenants, with minimum intervention from the authorities. The schemes aim to provide as much support as possible to landlords to enable them to provide the essential private rented letting services that the East Riding of Yorkshire needs.

The accredited homes and accredited homes of excellence scheme have been developed to recognise good practice and reward responsible letting by landlords. The schemes also benefit tenants by giving them peace of mind about the standard of accommodation that they are renting.

To become an ‘accredited home,’ a property must meet a basic level of repair, maintenance and management, whilst ‘accredited homes of excellence’ are expected to provide a much higher standard of accommodation, with better fittings and fixtures. Membership is free, optional and lasts for five years.

Accredited home

An accredited home must meet the minimum requirements of the accredited homes standard. This means that the dwelling - including the structure, associated outbuildings, yard or any other amenity space, and means of access - should provide a safe and healthy environment for the occupants and any visitors they may have. It must be free from category one and high category two hazards, as described in the housing health and safety rating system (HHSRS) guidance document below.

Housing health and safety rating system (HHSRS) guidance document (pdf 1mb opens in new window)

The HHSRS is a way of evaluating the potential risks to health and safety from any hazards present within the property and aims to ensure that a dwelling is free from avoidable hazards.

Accredited home of excellence

The dwelling - including the structure, associated outbuildings, yard or any other amenity space, and means of access - should provide a safe and healthy environment for the occupants and any visitors they may have. It must be free from category one and high category two hazards, as described in the housing health and safety rating system (HHSRS) guidance document below.

Housing health and safety rating system (HHSRS) guidance document (pdf 1mb opens in new window)

It must also:

  • have reasonably modern facilities
  • have effective insulation
  • be safe and secure
  • instruction manuals or user guides should be supplied for any fixtures and appliances
  • the decoration and floor coverings should be in good order

 

Landlords who successfully apply for accreditation will receive a package of benefits, including access to a free advice hotline and a ‘shop and save’ scheme that entitles them to discounts from certain retailers, a membership certificate, and the right to use the accreditation scheme logo on their letterheads and publicity material.

The following pdf document provides a guide to the council's accreditation scheme.

Your guide to accredited home and accredited homes of excellence schemes (pdf 654kb opens in new window)

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Who can apply for landlord accreditation?

The council’s accreditation scheme is open to all landlords and managing agents who own or manage property in the region. Any reference to ‘landlord’ on this page includes managing agents.

Landlords of accredited homes must maintain sound business and management practices, and keep up to date with current legislation, to ensure that they provide tenants with a good quality of service. They must also comply with the management standards set out for each of the schemes. 

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What are the benefits to being an accredited landlord?

Being an accredited landlord brings a range of benefits:

  • Free advice - housing staff will offer advice to landlords on all housing related matters
  • Information on proposed changes in legislation - landlords will receive email updates on changes to existing legislation, and be invited to take part in consultation on proposed legislation
  • Regular e-newsletters - landlords will receive quarterly e-newsletters covering a range of issues, from changes in legislation and housing policy to examples of good practice and dates for future training
  • Free training sessions on housing issues - training courses available to landlords will cover a range of relevant topics, including the housing, health and safety rating system (HHSRS), tenancy agreements and how to end a tenancy
  • The opportunity to attend regular landlords’ business seminars  - landlords will be able to influence the council's private rented sector housing policies through workshops at landlords’ business seminars
  • A tenancy leaflet - landlords will receive a leaflet aimed at their tenants containing useful information on the tenancy agreement and who to contact for repairs and useful contact numbers for utility companies
  • A certificate of accreditation and membership card - all landlords of accredited properties will receive a signed and dated certificate, as well as a membership card with their membership number
  • An accreditation logo to include on literature - an electronic accreditation logo will be supplied for landlords to use on their promotional material as a mark of quality
  • Access to a ‘Shop and Save’ discount scheme - accredited landlords will be able to access a range of exclusive discounts with local retailers on production of their accreditation membership card. The following word document provides a full list of the retailers participating in the scheme

Shop and Save Discount Scheme Retailer List (pdf 86kb opens in new window)

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How can I join the accreditation scheme?

We are currently in the process of reviewing the Accredited Homes and Accredited Homes of Excellence Schemes. At the present time we have suspended new applications, if you wish to be kept up to date with the changes please subscribe to our monthly e-newsletter which is free to all landlords who own or manage properties in the East Riding.

You can subscribe to our free monthly e-newsletter using our online form, telephone or email:

Request a service of private sector housing online

Telephone: (01482) 396301 

Email:  private.sector.housing@eastriding.gov.uk

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What happens if the tenant of my accredited home complains about disrepair?

Landlords will be given the opportunity to resolve any complaints of disrepair in the first instance. Should a tenant make contact with the council first, the matter would be referred to the landlord with the expectation that the problem is put right within a reasonable timescale.

When the council is advised of an urgent or dangerous situation, or repeated failure to address a tenant’s complaint, officers will visit the property to investigate the problem.

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