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Financial help and additional support

Is there any financial support available to me?

If you are in receipt of Job Seekers’ Allowance (JSA) or Employment Support Allowance (Work Related Activity Group), you may be entitled to a free course or a reduced course fee.  However, if this does not apply, there are funds available to help give financial support to those who have a household income of less than £17,500 per year.  Please note that this financial support is only available on accredited courses.  These funds can be used to help with transport to classes, course materials, childcare costs, exam fees, books and equipment. 

If you think you may be entitled to some financial help, please ask one of our adult education centres for details.  Please be aware that financial support is limited and when funding has been fully allocated, learners will be expected to pay for anything the fund would have supported.

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How do I get more information, advice and guidance on choosing a course?

You may need advice about the course you have chosen or information and guidance to help you find a course that will meet your needs.  Whether it is spelling or computing, a family course, learning a new skill, or the first step on the way to a different job, our friendly staff in the centres are there to help you make sure that the course you choose is the right one for you.  You can contact the adult education centre of your choice by telephone, email or in person and someone will be happy to help you make the right choice.  If we cannot offer the course you require, we will advise you of other learning providers who may be able to help.

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Can I get additional support if I have a learning difficulty?

The adult education service encourages and welcomes all residents of the east riding to participate in every part of our programme of learning.  You may require additional support for example, large computer screens or keyboards, adapted furniture or portable hearing loops.  Please enquire at one of our adult education centres about the help we can provide. 

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I'm claiming benefits.  Do I get a free course?

You could get your course fees for free, or at a reduced rate, depending on certain criteria.  We offer concessions to learners who are on particular benefits, or who are learning specific qualifications.  Please check the how much it costs page for more information on what concessions are available.

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How do I find and book a course?

Please use our interactive course finder where you can search for courses by title, subject or location. 

You can also contact your nearest adult education centre where our friendly staff will be happy to give you more information about courses that interest you. 

If you know what course you want to do but do not want to book online, please see the how to enrol page for more information on the alternative ways to book your course. 

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How do I give feedback on a course I'm currently doing?

We have a Learner Feedback form that can be completed by learners at any time during their course.  This form can be used if you wish to feedback a particular comment or concern that cannot wait until the end of the course.  You can collect a form from any of our adult education centres or you can complete the learner feedback form online (opens in new window).  This form can also be used if you would like to suggest a course that the adult education service doesn't currently provide.  Please ensure you enter your contact details if you would like a reply.

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