Find and enrol on a course, when to enrol and documents to bring, paying in instalments, terms and conditions, refund entitlement, information you receive and exam dates.
You can enrol in a variety of ways:
To view details of adult learning courses and find out how to book your place visit our course finder.
To enrol by telephone:
To enrol in person:
Enrollment is generally not available once the course has started so please enrol as early as possible before the course is due to start to avoid disappointment. Courses with low numbers prior to the start date may be cancelled, and all those who have enrolled will be informed of the cancellation, and offered advice on how to enrol on an alternative course, or refunded if applicable.
At the time of enrolment, or before the start of the course, all learners will need to produce proof of their identity to an adult learning centre. Acceptable proof includes driving licence, national insurance card, passport, credit/debit card or photo ID card.
Courses may be closed or combined if learner numbers fall below the point at which the course is financially viable. Learner numbers need to remain viable throughout the course and we reserve the right to close or combine classes in subsequent terms (if applicable).
Learners will be contacted if the course is to be cancelled prior to the first session and full fees refunded. If the course closes after the first session you will be signposted to any suitable alternative courses. If an alternative course is not available, you will be offered a full refund. Please assume that a course will run unless you are contacted.
Once the course has started, refunds will only be given if the course is cancelled by the service. If you enrol on a course and withdraw before it starts, without informing the adult learning centre, you will not be entitled to a refund.
When you enrol for a course the adult learning centre will provide you with pre-course information that will give you all the information you need for that course.
We also produce a learner handbook which details important service information that you may find useful during your learning with us - what you can expect from the service, safeguarding and discrimination procedures and learner support.
Throughout your learning, with us, you will be asked for feedback where you can give comments on what you thought of the course and what you achieved from it.
The exam/assessment dates vary and may not be on the same day and time as your normal session. You may, therefore, be expected to attend during the day, even if your session normally takes place on an evening. You will be provided with full details at time of enrolling.