What and where you can learn, how much the courses cost and how you can book them.
View details of adult learning courses and how to book a place:
Visit the course finder
We offer a variety of courses that can help you to get skills for work. Some of the courses on offer are listed below.
To find out what's running right now please contact your local centre, or search for courses local to you on our course finder.
You will work with others and take part in a range of activities designed to increase your confidence and help you to think about the type of jobs that need customer service skills. You will learn more about the skills needed on a day to day basis to deliver good customer service and understand what is meant by customer satisfaction and how to manage the needs and expectations of different customers.
This course is ideal to give you a greater understanding of customer service policies and procedures and the communication skills required to effectively deal with different types of customers. You will already hold a level 1 award or have substantial experience in the workplace.
If you are currently looking for work then this is the ideal short course for you. You will take part in a range of activities with others, working towards a qualification, designed to increase your confidence to get a job. We will also help you to make informed choices about the sort of work you want to do and look at other options available to you to continue developing your skills. This course is most suitable if you have struggled to succeed in finding work due to a lack of motivation, not knowing what you want to do or lack of confidence to find the right option for you and sell yourself to a potential employer.
There are four main adult learning centres around the East Riding and many of our courses are taught in these centres. For more information on the venues, please see the Venue Details page.
Course costs vary, depending on the duration and type of course, and your personal circumstances (for example, if you’re on certain benefits or you’re taking a particular qualification). For more information on course types, concessions and paying by instalments, please see our how much it costs page.
You can use our course finder to search for courses by title, subject or location.
You can also contact your nearest adult learning centre where our friendly staff will be happy to give you more information about courses that interest you.