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Buswise

Buswise is a partnership between the council, schools, parents, pupils and local bus companies. This partnership will work together to ensure that everyone has a safe and pleasant journey using either the school bus or public transport.

What is Buswise?

Buswise is a partnership between the council, schools, parents, pupils and local bus companies. This partnership will work together to ensure that everyone has a safe and pleasant journey using either the school bus or public transport.

Buswise is a comprehensive package of measures designed to address all areas of home to school transport, including:

  • bus driver customer care training
  • clear disciplinary guidelines for schools
  • educational sessions for primary and secondary school pupils
  • and behavioural expectations.

Pupils, bus operators and schools are able to report incidents either on line through the web site or by telephoning (03456) 445959. This will ensure that all incidents are dealt with consistently, enabling timely actions to be taken.

Buswise (external website)

If you are reporting an incident you can do so anonymously, but if you want feedback you will need to leave your name and contact details.

Buswise also includes a 10 point behaviour guide for students:

  • Sit down immediately and remain in your seat for the whole of the journey.
  • Do not throw objects inside or out of the bus. Do not eat or drink on the bus.
  • You must use socially acceptable language and behaviour. Speak quietly and do not distract the driver.
  • It is an offence to smoke under the age of 16 and within a confined public space, this includes home to school vehicles.
  • Do not harass, bully or abuse other passengers or the driver in any way, whether verbal or physical.
  • Do not damage or interfere with the vehicle.
  • Respect others’ property and do not interfere with it in any way.
  • Listen to, and follow the instructions of the driver and the teacher/s on duty.
  • Do not engage in any behaviour that could put you or others at risk.
  • Passes must be shown to the driver on boarding. Tickets must be purchased for the whole of the journey. Passes and tickets must be available for inspection when required. 

Students who choose to behave in an unsafe or unacceptable manner risk being refused transport.

If you cannot produce a pass or ticket you will be charged a fare which is not refundable.

If you break the rules, your parents will always be contacted and you could:

  • be made subject of an Acceptable Behaviour Contract
  • be banned from the bus – you will not receive alternative transport
  • be prosecuted by the police.

In cases of vandalism you will be required to pay for damage caused.

Please remember:

  • The bus pass entitles only the person named to travel on the route stated. Passes must be shown on boarding and to any authorised persons on request. The pass is not transferable and cannot be used by anyone else or on other routes.
  • Pupils who break the terms and conditions of their bus pass risk being banned from travelling on the bus service.
  • Pupils who allow their pass to be used fraudulently will risk having their pass confiscated.
Last Updated: Wednesday, 04 January 2017