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Find, renew and reserve books and other items from the library

How to find books, audio books, CDs, DVDs, eAudiobooks, eBooks and eMagazines. How to find, renew and reserve items using our Library Catalogue and Library App. Find recommended reads for all tastes, how to get books in other languages and how to borrow sets of plays.

How do I find, renew and reserve books and other items from the library?

You can do this in person at any East Riding Library or online using our Library Catalogue or Library App. 

Read more to find out how.

In person

Visit any East Riding Library and browse the library items at your leisure. Many of our libraries now have self-service kiosks where you can borrow, return and renew items yourself.

You can't reserve items using our self-service kiosks so please speak to a member of staff and they will reserve items for you. 

If your local library doesn't have a self-service kiosk you can do all your transactions at the counter with a member of staff. 

You can renew books, audiobooks, CD's and DVD's up to three times as long as they are not on a waiting list for another library customer.

Find a branch library 

View mobile library information

Online

You can find, renew, reserve and much more online using our Library Catalogue and Library App:
Library Catalogue (external website) 
Library App - Android (external website) 
Library App - IOS Apple (external website)   

You can renew books, audiobooks, CD's and DVD's up to three times as long as they are not on a waiting list for another library customer.

You will need your library card number and PIN.

How do I get my PIN?

When you join the library a PIN is automatically generated for you. If you want to reset your PIN to something more memorable or you have forgot your PIN, you can reset it.Reset Your PIN (external website) 

Alternatively, your PIN can be issued or changed in person at any East Riding of Yorkshire branch library or mobile library.

Find a branch library 

View mobile library information   

For security reasons, we are unable to do anything to do with your PIN over the telephone. 

Renewing eAudiobooks

You can renew your eAudiobooks by logging onto our  eAudiobook website (external website) 

Renewing eBooks

Due to licensing restrictions, it is not possible to renew eBooks.

How do I use the Library Catalogue and Library App?

Using the library catalogue

You will need your library card number and PIN to log in to the Library Catalogue and use all the features. 

To find an item you can use the Quick Search box at the top right of the Library Catalogue. Search by title, author, subject or any combination.

You can also search by Advanced search. The link is at the bottom of the Quick Search box.   

  • Author
  • Title
  • ISBN (International Standard Book Number)
  • Keywords
  • Series
  • Subject
  • Other filters/refine selections.

Once you have your Quick Search or Advanced search results you can refine them even more by using the filters on the right-hand side of your results.

When you are happy with your selection you can reserve the item by using the Reserve button. 

Remember to select your Pick-up branch and then click Save. 

To renew items you must first Log in to Your Account. This allows access to Your Loans and many other features. 

There is further information on the Your Account page.

Visit the library catalogue       

Using the Library App 

The Library App is just a smaller more mobile version of the library catalogue. It is very simple and intuitive to use.
Library App - Android (external website) 
Library App - IOS Apple (external website)    

If you have any problems or queries about the Library Catalogue or Library App please visit the 'Contact the council' page and follow the Libraries link.

Contact the council

How do I get my PIN?

When you join the library a PIN is automatically generated for you. If you want to reset your PIN to something more memorable or you have forgotten your PIN, you can reset it.

Reset Your PIN (external website) 

Alternatively, your PIN can be issued or changed in person at any East Riding of Yorkshire branch library or mobile library.

Find a branch library 

View mobile library information   

For security reasons, we are unable to do anything to do with your PIN over the telephone. 

How do I get my PIN?

When you join the library a PIN is automatically generated for you. If you want to reset your PIN to something more memorable or you have forgot your PIN, you can reset it

Reset Your PIN (external website) 

Alternatively, your PIN can be issued or changed in person at any East Riding of Yorkshire branch library or mobile library.

Find a branch library 

View mobile library information   

For security reasons, we are unable to do anything to do with your PIN over the telephone. 

How will you tell me my library book or other item is awaiting collection?

We can notify you by either SMS or Email that your items are ready for collection. You can set up either of these notifications by giving the staff your choice the next time you visit the library. Or you can set this up yourself online.

How to setup notifications online

To set up notifications online:

  1. Log in to your Your Account (external website)
  2. Click My profile and then click Show which is to the right of My profile.
  3. Add your mobile number and/or your Email address.
  4. Click Show to the right of Notification Method and tick your choice. Note that only one choice i.e. either SMS or Email  can be made. Do not select Post as we do not use this method any more.
  5. To save, navigate anywhere or log out.

 

Please note: If you wish to receive a SMS notification you will need to keep your mobile phone switched on, as messages can not be re-sent and will not wait in your inbox. You may prefer to opt for an email reminder if your mobile phone is often switched off.

How do I get my PIN?

When you join the library a PIN is automatically generated for you. If you want to reset your PIN to something more memorable or you have forgot your PIN, you can reset it.

Reset Your PIN (external website) 

Alternatively, your PIN can be issued or changed in person at any East Riding of Yorkshire branch library or mobile library.

Find a branch library 

View mobile library information   

For security reasons, we are unable to do anything to do with your PIN over the telephone. 

Do I have to pay if my library loans are late?

Yes you have to pay an overdue charge if you are aged 18 to 59. 

Under-18s and customers aged 60 and over do not pay overdue charges. 

Charges for overdue items - per item, per week or part week

  • £0.10 per day open in first week to 50p.
  • 50p per week thereafter. 
  • £10 maximum overdue charge per item. 

A full list of library fees and charges is available on the library fees and charges page.

We can notify you by either text or email that your items are due to be returned and or are overdue so that you can renew them or return them. 

You can set up either of these notifications by giving the staff your choice the next time you visit the library. Or you can set this up yourself online.

To set up notifications online you will need to Log in to your Your Account and check the box for your choice of reminder. 

Please note: If you wish to receive a text notification you will need to keep your mobile phone switched on, as messages can not be re-sent and will not wait in your inbox. You may prefer to opt for an email reminder if your mobile phone is often switched off.

How do I get my PIN?

When you join the library a PIN is automatically generated for you. If you want to reset your PIN to something more memorable or you have forgot your PIN, you can reset it.

Reset Your PIN (external website) 

Alternatively, your PIN can be issued or changed in person at any East Riding of Yorkshire branch library or mobile library.

Find a branch library 

View mobile library information   

For security reasons, we are unable to do anything to do with your PIN over the telephone. 

You don't have a book or other item I want. What can I do?

If you can't find what you want you can make a purchase suggestion. You can do this online by logging in to Your Account with your library card number and PIN and then completing the making a purchase suggestion form.  

Please note: If we are unable to purchase an item for any reason we will offer you the option to obtain the item through the Inter-Library Loans system if the item is available in another authority.  

There is a £6 charge for inter-library loans or £10 for items obtained from the British Library. A full list of library fees and charges is available on the library fees and charges page.

How do I get my PIN?

When you join the library a PIN is automatically generated for you. If you want to reset your PIN to something more memorable or you have forgot your PIN, you can reset it.

Reset Your PIN (external website) 

Alternatively, your PIN can be issued or changed in person at any East Riding of Yorkshire branch library or mobile library.

Find a branch library 

View mobile library information   

For security reasons, we are unable to do anything to do with your PIN over the telephone. 

How long can I borrow library books and other items for?

Books, audiobooks and CDs can be borrowed for up to 21 days. 

DVDs can be borrowed for up to seven days.

You can select the loan period for eBooks and eAudiobooks (up to a maximum of 21 days) when you download them.

eMagazines can be download and kept without time limit. This applies to the most recent edition of the eMagazine and all the back issues.

Can you recommend something to read? 

Yes - if you already have a favourite author or genre, follow the link below to browse 'Who Else Writes Like' to find new authors to read.  The data base also carries listings for new authors and prize winners.

Who Else Writes Like..? (external website)

Please note. If you are using this service within an East Riding Library from the People's Network system you don't need to log in, however if you are accessing this service from home you will need your library card number and PIN.  

How do I get my PIN?

When you join the library a PIN is automatically generated for you. If you want to reset your PIN to something more memorable or you have forgot your PIN, you can reset it.

Reset Your PIN (external website) 

Alternatively, your PIN can be issued or changed in person at any East Riding of Yorkshire branch library or mobile library.

Find a branch library 

View mobile library information   

For security reasons, we are unable to do anything to do with your PIN over the telephone. 

Can I get library books in other languages?

Yes - some libraries have selections of books in other languages. Please check the library catalogue:

Visit the library catalogue    

If we do not carry the language you are looking for it may be possible to get them at your library. 

Ask a member of staff when you visit or contact the council.

Can I borrow sets of plays from the library?

Yes - sets of plays can be borrowed from Leeds Drama Library:

Leeds Drama Library (external website)

Last Updated: Monday, 23 July 2018