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Home care (domiciliary)

What is home care or domiciliary care?

Home care is also known as 'domiciliary', and is care or support provided in a person’s own home.  The council can help in getting care at home.

Services are sometimes bought privately by people for their own well-being, such as:

  • cleaning services;
  • personal assistance, such as washing and dressing;
  • domestic chores, such as shopping and laundry services;
  • pet care;
  • social outings.

Services may be provided through adult social care, following an assessment of need.  If this is the case, the focus of home care is on supporting someone to live as independently as possible in their own home. The services will be provided to meet the needs identified in the assessment.

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Who provides home care?

There are a number of agencies in the East Riding that provide domiciliary care.  These can be found in the council's Care Directory:

Care directory (pdf 3.8mb opens in new window)

The majority of agencies are run privately.  However, the council does provide short-term domiciliary care to people who have been assessed to need the Short Term Assessment and Reablement Services, known as STARS.

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Where do I find out about home or domiciliary care agencies? 

All agencies are registered by the Care Quality Commission and information can be found on their website, which also contains reports on each individual agency.

Care Quality Commission - find care services (external website)

 

Information is also available in the council's Care Directory:

Care directory (pdf 3.8mb opens in new window)

The section titled ‘Home Care’ advises on domiciliary care and the different ways you can pay for this service.

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Will I have to pay for the home care services?

Domiciliary Care Agencies do charge for the care they provide.

As part of the assessment process the council will undertake a financial assessment of your ability to contribute towards the cost of services.  Details are provided in the council’s booklet "Fairer Charging for Non-Residential Care Services".

Fairer charging for non-residential care services (pdf 285kb opens in new window)

Where the council has agreed to contribute towards the cost of your care you will be offered a personal budget.  This will enable you to have choice and control on how your care needs are met. 

Further information is also available on the Department of Health website.

Department of Health - fairer charging policies (external website)

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Who might be eligible to receive help from adult social care?

To find out if you or someone you are providing assistance to is eligible for social care please visit the Accessing social care page of the site.

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How can I get support, advice and access to adult social care services for myself or others?

To enquire if you can get support, advice and access to adult social care for yourself or others please visit the Accessing social care page of the site.

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How do I get further assistance?

Please contact our customer service network, who will take your details and forward them on to the relevant team.

You can also send us an enquiry (opens in new window).

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