What services can be provided as part of a home care (domiciliary) package, how to find providers, where to view quality reports and how to access services.
Home care is also known as 'domiciliary' care, and is care or support provided in a person’s own home. The type of support available could be in the form of:
The focus of home care is on supporting someone to live as independently as possible in their own home. We can conduct an assessment of your needs to identify which care services you will require, and create a Support Plan with you to ensure these needs are met.
Alternatively services are available directly from independent care providers.
There are a number of independent care providers that provide home care in the East Riding. If we purchase care on your behalf, care is provided by our preferred providers. These can be found in the council's Care Directory on the ‘Preferred providers’ page
Yes, all home care agencies are registered by the Care Quality Commission and information can be found on their website, which also contains reports on each individual agency.
Care Quality Commission (external website)
Home care agencies charge for the care they provide.
If home care was identified in your Support Plan during your assessment of care needs, your personal budget can be used to pay for the services you require.
If home care services are commissioned on your behalf by the council, you will have to pay a contribution to these costs. Please see our information on paying for care services for more information.
Following the assessment process, we can help organise your home care services. You should speak to your care worker for more information.
If you have not received an assessment please contact us on:
Tel: (01482) 393939
Send us an enquiry (opens in new window)
Alternatively, you can visit your nearest customer service centre.