Help on contacting your child, information about supervised contact, your role in it, where it will take place, the purpose of a contact officer and get further information.
The family contact service provides a flexible 7 days a week service for children and families in maintaining contact when:
The family contact service offers a flexible service to fit around families' day to day arrangements such as work, school etc. Wherever possible contacts can be arranged when it is convenient for all parties involved.
This is when a contact officer will supervise contact between a child and their parents, siblings or extended family members. The contact officer observes the interaction, play and communication between the child and family and this is recorded during or immediately following the contact session. Records of the contact sessions will be sent to your child's social worker and may be used to determine future arrangements for the child.
If you are unsure as to any of the above or require clarification, please get in touch with the contact manager. The contact details are further below.
We use various venues throughout the East Riding in order to reduce the amount of travelling time for children. Copies of maps are available to parents/families who travel to a venue. A request can be made to the family contact manager. For venues where toys etc are not available, parents are encouraged to bring toys and games with them. The contact officer will be able to provide toys and games if this is not possible. You can contact the service further below.
The principle purpose of the contact officer is to ensure the safety and well-being of any child involved in a supervised contact, and therefore contact may be suspended if:
The family contact service statement of purpose and function reflects the service as a whole, who its stakeholders are and what its mission is in terms of promoting safe, positive and purposeful contact.
The family contact service statement of purpose and function (word 75kb opens in new window)