Childcare options in your area, two year old funded places, free education for three and four year olds including eligibility, information and other help available and complain about childcare.
A parent childcare survey was open for six months from the end of July 2016 to the end of January 2017, so that we could find out about parents' views on and need for childcare. The information collected will help us to understand more about the demand for childcare for the 2017 childcare sufficiency assessment report and the results of the on-line survey will be added here in due course.
Choosing the right childcare for any parent carer is very important as you want to know your child will be safe and happy. In the East Riding, there are various types of childcare settings including childminders, day nurseries, pre-schools, out of school clubs, and crèches. There are also nursery schools and many primary schools have a nursery class. To find out the difference between these childcare settings, please see the 'Your child in childcare' document below.
Call the Families' Information Service Hub (FISH) on (01482) 396469 to access information on childcare settings in an area of your choice and to find out contact details, costs, opening times and school collection information. Alternatively, you can browse the FISH directory to search for Ofsted registered childcare in East Riding of Yorkshire:
FISH directory (external East Riding website)
The below document has useful information on childcare options, who are Ofsted, Free Early Education places, questions to ask childcare settings, children with additional needs and help with childcare costs:
Your child in childcare (pdf 623kb opens in new window)
Your child in childcare - Latvian (pdf 822kb opens in new window)
Your child in childcare - Polish (pdf 833kb opens in new window)
Your child in childcare - Portuguese (pdf 843kb opens in new window)
As all childminders and childcare settings who look after children in the early years age group follow the Early Years Foundation Stage framework (EYFS) you may be interested in looking at the framework to understand what is and the benefits of childcare:
DfE - Early Years Foundation Stage (EYFS) (external website)
Early Years Foundation Stage Framework from April 2017 (pdf 313kb opens in new window)
You can read information about two-year-old Funding and find out about eligibility, applying, searching for and accessing a two-year-old place.
All three and four-year-olds are entitled to 15 hours of free education annually, over a minimum of 38 weeks of the year.
You can use day nurseries, pre-schools, nursery school/class or a childminder to access your free early education. You can even choose to use two of these settings and have the flexibility to choose how and when you use your hours, so long as your chosen setting has the availability.
You can browse the FISH directory to search for childcare settings that offer Free Early Education by clicking on the link to the FISH Directory below:
FISH directory (external East Riding website)
The table below explains when your child will become eligible for their free hours:
The below document will explain what information is available to help make a decision about choosing your childcare place:
Information for parents about Ofsted's role in regulating childcare (pdf 242kb opens in new window
Remember, you can always call the Families Information Service on (01482) 396469 to discuss your childcare needs. You will always gain more information by talking things through and may gain a better understanding of the childcare process.
From September 2017 the extended free childcare entitlement for working parents of three and four-year-olds will provide eligible working parents with a total of 30 hours of free childcare per week over 38 weeks or 1,140 hours per year if taken across more weeks per year.
This includes the existing 15 hours of free early education which is available to all three and four-year-olds, plus an additional 15 hours of free childcare to help families manage the cost of childcare and support parents into work, or to work more hours should they wish to do so.
You will be eligible if:
East Riding of Yorkshire has also been selected by the Department of Education (DfE) to be an early innovator to support the roll out of 30 hours childcare entitlement for eligible three and four-year-old children. This does not include any funding to offer the additional 15 hours childcare entitlement prior to September 2017.
As an Early Innovator, we will be developing and trying out ideas to ensure a smooth transition when the extended entitlement is introduced in September 2017. The areas of work that we will be working on with the Department of Education are:
Childcare Sufficiency – Working with childcare providers to help ensure there are enough childcare places available in local areas, ready for the rollout of the extended entitlement in September 2017.
Special Educational Needs and Disability (SEND) – Working with parents, childcare providers and partners to further develop the support available for children with SEND attending childcare provision.
Work Incentives – Working in a specific area of the East Riding of Yorkshire with higher unemployment to look at ways of supporting access to childcare to help parents / carers back into work.
We will keep parents/carers and childcare providers updated with any further details as soon as they become available in our FISH childcare mail out (childcare providers only), this website, the Local Offer website and on our social media sites.
In June 2016 we conducted a short survey amongst parents with children aged 0-5 yrs old, to ask them how likely they would be to take up the new 30 hour entitlement next September if they were eligible. The full report and analysis of the survey can be viewed below:
30 hour entitlement survey results (pdf 77kb opens in new window)
There are two sources of help with childcare costs for families – Working Tax Credits (childcare element) and Employer Childcare Vouchers.
For more information use the link below to visit the Working Tax Credit page of the FISH Directory and search in 'Money Matters':
FISH Directory - Working Tax Credit page (external East Riding Website)
For more information use the link below to visit the Employer Childcare Voucher page of the FISH Directory and search in 'Money Matters':
FISH Directory - Employer Childcare Vouchers page (external East Riding Website)
Unless you think children are at risk of harm from the childcare provider, it is usually best if you discuss your concerns with the provider or the person in charge before you contact Ofsted.
If you are a parent or carer and cannot sort out your concern through discussion, you can make a formal complaint by writing to the provider. The law says that providers must have a process for handling written complaints. Home childcarers do not need to have this process.
If you are a parent or carer and you make a formal written complaint about your provider must carry out an investigation. They must tell you about the outcome of their investigation, and any action they take or plan to take, as an outcome of your complaint.
They must do this within:
You can ask to have the outcome of their investigation in writing.
If you are not satisfied with their response, or your concern relates to a matter you cannot discuss with your provider, you can contact Ofsted direct on 0300 123 4666.
Alternatively, you can contact the Families' Information Service Hub on
Tel: (01482) 396469 who will pass the details on to Ofsted for you.
It is important to remember that if you do not want to give your name when making a complaint, you can choose to remain anonymous.
All registered childcare providers, except home childcarers, must keep a record of written complaints.
If you believe a child is at risk then please contact Ofsted direct:
Tel: 0300 123 4666 Ofsted (external website)
If you are unsure about what to do or require more information please contact:
The Customer Service Team Tel: (01482) 393939
Under the Childcare Act (2006), we have a duty to ensure that there is sufficient childcare to meet the needs of parents of children aged 0-14 years (up to 18 yrs old for children with a disability) so that they can work, take up education or training.
We will carry out a detailed assessment of the supply and demand for childcare in March every year and publish this in an annual report – Childcare Sufficiency Assessment. The most recent assessment took place in 2016 and can be viewed using the link below:
East Riding CSA Annual Report 2016 (pdf 3mb opens in new window)