Please note: Normal service of this website may be disrupted during 11 July due to essential maintenance.
Parts of this site may be unavailable during this time. We apologise for the inconvenience

Parent partnership service


What is the parent partnership service?

The parent partnership service works alongside FISH to provide impartial information and advice to parent carers and other service users.

The parent partnership service provides impartial, confidential information, advice and support to parent carers of children aged 0-20 with special educational needs who live in the East Riding.

The service aims to empower parent carers to play an informed part in planning provision to meet their child’s needs. We aim to build partnerships between parents, schools, the Local Authority and others involved in the education and inclusion of children with special educational needs/disabilities.

We also encourage parents and carers to be involved in the development of local SEN policy and practice.

We provide impartial information and advice to help parents and carers look at possible options and to make decisions in the best interests of their child.  We provide information and advice on:

  • school-based support – school action/school action plus;

  • support in the early years - early years action/plus;

  • Individual Education Plans (IEPs);

  • statutory assessment and statements of SEN;

  • education support services;

  • the roles and responsibilities of parents, schools, the local authority and other agencies;

  • exclusion from school;

  • local and national support groups and voluntary organisations;

  • resolving disagreements, mediation and appeals.

The service offers practical support to parents/carers by providing access to an Independent Parental Supporter (IPS). 

An IPS is a volunteer who is independent of the decision making process.  An IPS can help parent carers by providing a listening ear, obtaining information, helping to write letters or fill in forms.

They can also support parent carers at meetings in schools and can help them to put forward their views as part of the statutory assessment process.

What is an IPS? Information fact sheet for parent carers (pdf 88kb opens in new window)

Parent Partnership Service - Impartial, confidential information, advice and support (pdf 370kb opens in new window)

Top of page

How do I contact the parent partnership service?

If you would like to speak to someone in the PPS please contact:

Parent partnership coordinator
Tel: (01482) 392108
Fax: (01482) 396468

Room KS42
County Hall
HU17 9BA

Top of page

Is the parent partnership service confidential?

The service recognises the importance of maintaining service users’ confidence that the information, advice and support provided is impartial and confidential.

Impartiality and confidentiality policies are in place, agreed by the FISH/PPS Steering Group and reviewed annually.

All staff and volunteer independent parental supporters (IPS) are aware of, and practically apply the policies.

Parent Partnership Service Confidentiality Policy (pdf 128kb opens in new window)

Parent Partnership Service Impartiality Policy (pdf 145kb opens in new window)

Top of page

Does the parent partnership service have any useful information I can access?

The following documents have been made available to parents/carers to download as PDFs.

Information factsheets for parents/carers of children with special educational needs:

Checklist for visiting Schools (pdf 82kb opens in new window)

Individual Education Plans (pdf 76kb opens in new window)

Parent Partnership Service for Parent Carers (pdf 367kb opens in new window)

Statutory Assessment Diagram (pdf 74kb opens in new window)

Support for children with SEN (pdf 6mb opens in new window) 

Supporting Children with Medical Needs in School (pdf 80kb opens in new window)

Your childs Annual Review (pdf 74kb opens in new window)

Top Tips for Successful Meetings in School (pdf 87kb opens in new window)

How is my child progressing in school (pdf 80kb opens in new window)

What is an Independent Parental Supporter? (pdf 85kb opens in new window)

Top of page

Rate this page
Satisfied with the content on this page or is there room for improvement? Leave a rating.