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What FISH can do for you

Search the new FISH directory for childcare, support and services

Browse the FISH directory

What is FISH (the Families Information Service Hub)?

The Families Information Service Hub is known as FISH.

The friendly, helpful FISH team operates a helpline offering free, impartial information for young people, parents and carers and professionals who have a role in supporting families.

FISH is a 'one-stop-shop' where you can get details of services in the East Riding for children and young people aged 0-20 years.

A new pocket guide to FISH (pdf 264kb opens in new window)

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What can FISH do for me?

Talk to us about:


Where to look for information about activities across the East Riding including sports clubs, parent/toddler groups, leisure centres, uniformed groups such as Brownies and Scouts and much more. 

Families Information Service Hub

FISH are responsible for providing information to families of children and young people and the professionals who support these families. You can find information about the following areas: 
  • Looking for Childcare
  • Children's Centres
  • Education and Learning
  • Health
  • Helplines
  • Leisure Centres
  • Libraries
  • Money Matters
  • Parent toddler groups
  • Support for parents and young people
  • Activities and services for children with additional needs


Free Early Education (FEE)

All three and four-year-olds are entitled to 15 hours of free childcare per week during term time from the term after their third birthday. Contact FISH for more information.

Looking after your child with additional needs

Talk to FISH about what support is available for parent carers of children with additional needs. They can put you in touch with one of the FISH Locality Information Officers who will look at what activities, support and services are available in your area.

You can also join LOOK AHEAD, which is a free service for parent carers of children with additional needs, arising out of a disability or health condition.

To join LOOK AHEAD, please use the link below:

LOOK AHEAD (external website, opens in new window) 

Looking for childcare

Up-to-date information on Ofsted registered childminders, day nurseries, pre-schools, out of school clubs, nursery classes, nursery schools and creches

SENDIAS (Special Educational Needs and Disabilities Information Advice Support) Service
The SENDIAS service provides impartial, confidential information, advice and support to parent carers of children aged 0-20 with special educational needs who live in the East Riding.

Paying for childcare

Advice on working tax credits, employer childcare vouchers, Free Early Education for three and four-year-olds and Two Year Old Funded Places.

Sure Start Children's Centres
What a children's centre is, how they can help, what activities and support are on offer and how to find your local centre.

Two-Year-Old Funded Places (2FP)
Information, advice and guidance about the new scheme, who can apply for 15 hours of free childcare for their 2 year old and where you can access those hours.

Working with Children
Information for existing or new settings including how to become a registered childminder.

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What is the FISH bulletin and can I receive it?

Are you a professional or practitioner who works with children and young people?

The FISH bulletin is full of information about events and activities across the East Riding to help professionals support and advise the families they are working with.

If you would like to receive fortnightly FISH updates please follow the form link below. It takes just a couple of minutes to complete and means you won't miss out on any future news and updates.

Professional Contacts Information (keep up-to-date with FISH bulletins) (external East Riding website)

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How can I contact FISH?

You can contact the FISH team in the following ways:

Room KS42
County Hall
HU17 9BA

Tel: (01482) 396469
Monday - Thursday 8.30am - 5.00pm
Friday 8.30am - 4.30pm


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