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Nationality document checking service

What is the Nationality Document Checking Service (NCS)?

The Nationality Checking Service is provided by some councils. We can accept and forward your application for British citizenship to the Home Office. We will ensure that your form is correctly completed, and will copy your documents and return them to you. We will ensure that your application is correctly submitted and that the requirements for citizenship are met.

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Where is the Nationality Checking Document Service available?

We offer this service from our registration offices at Goole,Cottingham and Beverley. Anyone living in any district can use any of the nationality document checking centres throughout the country.

Find contact details for the above registration offices.

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How do I apply for British citizenship?

For information on how to apply for British citizenship please visit the external Gov.uk website.

Gov.uk - Become a British Citizen (external website)

 

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How much does the Nationality Checking Service cost?

We will charge you a fee of £60 per adult application £35 per child application.
Please note that these fees are in addition to the normal fee you must pay to the Home Office on processing your application for nationality. Home Office fees
may be paid by card or cheque (made payable to the accounting officer at Home
Office). We cannot send cash to the Home Office. We regret that we cannot make appointments where fees are not paid in advance and we cannot refund the fee if you do not attend your appointment.

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Where can I get nationality advice?

We are not able to give you advice about nationality. We can only check that you have the correct paperwork and that your application has been completed
properly. We cannot give immigration advice or act for you after you have made
your application.

For information about nationality or if you have any queries regarding British citizenship, you should consult your legal advisors or use the Gov.uk website for further details.

Gov.uk - Become a British Citizen (external website)

You can also view further information on the office of the immigration services commissioner (OISC) website and find a local advisor.

Office of the immigration services commissioner (external website)

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How do I get a citizenship application form?

The Gov.uk website provides details of what types of applications are available and you are able to download these to fill in and send off. It also provides guidance on how to fill the application form out. 

Gov.uk - Become a British Citizen (external website)

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Do I have to make an appointment for the Nationality Checking Service?

The service is run on an appointment basis. When making your appointment you
will be asked for details of your name and address and contact number, your Life in the United Kingdom test identification number and a 50 percent deposit payment to secure your appointment date and time.

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What happens during my appointment?

During the appointment we will check that:

  • you are sending the correct fee to the Home Office
  • all the right documents are enclosed
  • we will photocopy your passports, travel documents and any other documents requested by the Home Office and certify that they are true copies
  • we will inform you of any outstanding documents required and hold your application until it is fully completed before sending the Home Office
  • we will send your completed application, certified photocopies of your passports and all other documents and fees to the Home Office
  • we will return passports and other documents to you at the end of your appointment

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Can a husband and wife apply together?

Yes a husband and wife can apply and attend the appointment together.

If making a joint application all persons over the age of 18 years who are applying for British citizenship must attend the NCS appointment.

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Do any children that are applying for British citizenship have to attend?

Not if they are under 18 years of age.

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What happens after you send my application to the Home Office?

Once we have sent your application, all enquiries about your application should be made directly to the Home Office. We will give you a special delivery reference number. Use this to confirm the delivery of your application. You can do this by searching your reference number on the Royal Mail website.

Royal Mail (external website)

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Where can I have my citizenship ceremony if my application is successful?

You will receive an automatic invitation to attend a citizenship ceremony in the
district where you live. However, you may attend any other district for your
ceremony. Please make your selection when completing your application form which is available on the Gov.uk website. You can choose which statement is appropriate to what you are applying for.

Gov.uk- Become a British Citizen (external website) 

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What do I do if I want to complain about the service I receive?

If you have a complaints, comments and complimentsabout the service, please let us know. Tell a member of staff immediately. It is always nice to know we are doing well and, if we are not, simple mistakes or misunderstandings can often be sorted out straightaway.
We will give you a customer satisfaction form to complete when you arrive for your appointment.

If you are still not happy with our response you can complain directly to:

Office of the Immigration Services
Commissioner Complaints section
5th Floor
Counting House
53 Tooley Street
London
SE1 2QN                 

Tel: 020 7211 1500      

Fax: 020 7211 1533 

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