East Riding of Yorkshire Council's emergency assistance scheme aims to help residents of the East Riding who are in need at a time of crisis where there has been an interruption to their regular income, or require assistance when establishing themselves or remaining within the community. Find out the details of the scheme, the eligibility criteria and how to apply.
Apply for emergency assistance
East Riding of Yorkshire Council's emergency assistance scheme aims to help residents of East Riding of Yorkshire who are in need at a time of crisis where there has been an interruption to their regular income, or require assistance when establishing themselves or remaining within the community.
Help is provided where the applicant has insufficient funds to afford essential items due to an interruption in their regular income, which includes:
Assistance is available to help vulnerable applicants live as independent a life as possible in the community. It is intended to compliment but not replace the council’s duties and responsibilities for community care, or support provided by other Government or voluntary agencies.
Assistance can be granted where the applicant is:
Emergency assistance may be awarded to an applicant who at the date of application:
To apply for local emergency assistance please complete our online application form below:
Apply for emergency assistance
If you are a current client of one of the following departments and organisations, please contact them to make an assisted application:
Trusted partners list (pdf 51kb opens in new window)
Applications will be processed as normal until the council's offices close on Friday 21 December 2018.
The offices will re-open on Wednesday 2 January 2019 for applications to continue.
We will be offering a skeleton service and processing applications for emergency loans only on 28 December 2018 until 12 noon.
Any applications made after this time will be processed on 2 January 2019.
Applications should be made online using the above. Payments will be made by Paypoint voucher only. If your application is successful we will issue you with a barcode via SMS text message or email. A barcode will be provided which can then be cashed at 'participating paypoint' outlets.
Please ensure that when you are completing your application you provide us with a valid mobile phone number or email address, if this is not provided payment cannot be made.
There are two different methods that your assistance will be paid to you if your application is successful:
You would need to quote your bank sort code and account number in your application. Your payment will be available for withdrawal the day after your application has been approved.
We can also make a faster payment to an alternative person you nominate in your application should you not have a bank account.
If the faster payment method is not suitable, we make your payment through a barcode which can be issued via:
The barcode can then be cashed at participating 'PayPoint' outlets.
Your nearest PayPoint outlet can be found below:
Locate my nearest PayPoint outlet (opens in new window)
Should your application be unsuccessful, and you feel that the decision has been made incorrectly, you have the right to request we review the decision.
A request for a review should be made within seven days of the date of decision.
You must provide an explanation for the reasons you disagree with the decision, and provide further supporting information or evidence.
You will be notified of the outcome of the review within 48 hours, where possible.
The outcome of the review is final.
A review can be made by:
Tel: (01482) 394799
You will only be eligible to receive one award within a twelve-month rolling period.
If you need further advice or support, contact details for a number of other departments and organisation are below:
Directory of support (pdf 56kb opens in new window)