Blue badges

How can I get a blue badge?

The Blue Badge application process has changed, and from January 2012 you can apply for a new blue badge, or renew an old one, by contacting the customer service centre or by telephoning (01482) 393939. This is the starting point of the application process.

To apply for a blue badge, you will need:

  • A passport size photograph - you can bring this with you, or if you prefer you can have your photograph taken at the customer service centre. All centres have cameras available to take your photograph in the centre.

Please note, if you are making an application on behalf of someone who cannot come to the customer service centre, the photograph will need to be validated as per the following guidelines:

Guidelines for the validation of Blue Badge photographs (pdf 47kb opens in new window)

  • Proof of address, (one of the following) i.e.
    • council tax bill;
    • recent utility bill;
    • alternatively you can give consent for the council to check your details on the council tax system.
  • Proof of identity, (one of the following) i.e.
    • birth/adoption certificate;
    • marriage certificate;
    • passport;
    • valid driving licence.
  • Proof of condition, in line with the blue badge eligibility criteria (Please see Eligibility Criteria for Blue Badges).


There is a £10 fee for a blue badge, payable once your application has been approved. This can be paid by cash, cheque, or debit card, at any customer service centre. Please note payment facilities will close half an hour before the customer service centre closing times.

Find your nearest customer service centre.

Please note that your application cannot be processed if you do not bring your supporting documents with you. Please do not send your original documents to us, even if you have applied on-line.  

If you are not automatically eligible (see criteria below) for a blue badge you will be assessed at a later date as part of the application process. Mobility assessments are carried out by our Occupational Therapy Department.

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Who can apply for a blue badge?

You can apply for a blue badge if you meet the following criteria:

  1. You are a carer for a child under 2 years of age and need to transport bulky medical equipment, or be near a vehicle for emergency treatment.

  2. You, or the person you are applying for is over 2 years of age and one or more of the following:

  • is in receipt of the higher rate mobility component of disability living allowance or scores 8 points or above on the 'moving around' activity of Personal Independence Payment (which is awarded to people who are either unable to walk or who cannot walk further than 50 metres);

  • is receiving a war pensioners supplement;

  • is receiving a grant towards a vehicle;

  • is registered blind;

  • has a disability in both arms, making it difficult or impossible to operate a parking meter;

  • has a permanent and substantial disability which causes an inability to walk or very considerable difficulty in walking.

Some organisations may be eligible for a blue badge if they both care for and transport disabled people who meet the eligibility criteria. We would need to consider whether the organisation had a need for an organisational badge rather than using individual badges. 

More information on the criteria for who can receive a blue badge can be found on the Department for Transport website.

Department for Transport (DFT) - blue badge information (external website)

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Where can I park with a blue badge?

If you have a blue badge displayed, you are entitled to park in the following areas:

  • disabled spaces in any council run car parks;
  • disabled spaces on the street;
  • metered or pay and display on street parking, for free, for as long as you require;
  • on single and double yellow lines, for up to three hours (ensuring it is safe to do so, and no other restrictions apply).

Off-street car parks, for example, at supermarkets and hospitals, are not operated by the council. You will need to check whether you can park free of charge using your blue badge.

For a full list and details please refer to the following Department for Transport webpage:

Department for Transport (DFT) - blue badge information (external website)

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How do I renew a blue badge?

The process for renewing a blue badge is the same as the process for new applications – see How do I apply for a blue badge?.

It is the responsibility of the badge holder to ensure that they renew their badge in a timely manner, as it approaches the expiry date. We recommend that you apply for a renewal 10 weeks prior to the date of expiry.

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Where should I return a blue badge?

If for any reason a blue badge is no longer needed, the badge must be returned to one of our customer service centres.

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