East Riding of Yorkshire Council's Local Welfare Assistance Scheme aims to help people with needs that are difficult to meet from their regular income. It is made up of two distinct parts:
- emergency loans
- support grants.
Top of page
Emergency Loans (ELs) are intended for applicants who are unable to meet their immediate short term needs:
- either in a crisis in relation to some expenses, or
- as a consequence of a disaster.
Expenses that can be considered whether the need arises from a crisis or a disaster are:
- daily living expenses
- meeting the cost of repaying emergency credit on a pre-payment meter so the supply of fuel can be maintained or restored
- charges for board and lodging accommodation and residential charges for hostels
- emergency travel expenses where the applicant is stranded away from home
- rent in advance payable to secure fresh accommodation where the landlord is not a local authority where a discretionary housing payment cannot be awarded.
Support Grants are primarily intended to help vulnerable applicants live as independent a life as possible in the community. They will compliment but not replace the council’s duties and responsibilities for community care, or support provided by other Government or voluntary agencies. A support grant is intended to: Top of page
Local welfare assistance may be awarded to an applicant whose main residence is within the East Riding of Yorkshire boundary.
An emergency loan may be awarded to an applicant who at the date of application:
- has their main residence within the East Riding of Yorkshire Council boundary and
- is aged 16 or over and no one receives child benefit for them; and
- is without the resources to meet their or their family's immediate short-term needs.
A support grant may be awarded to an applicant who at the date of application:
- whose main residence is within the East Riding of Yorkshire Council boundary; and
- who is over 16; and
- who upon the date of application is in receipt of, or treated as being in receipt of, one of the qualifying benefits below:
State Pension Credit, or
Employment and Support Allowance
Universal Credit, where the amount awarded equals the living allowance.
You may also be eligible if you are going to be in receipt of one of the above benefits within six weeks of leaving care. Top of page
To apply for local welfare assistance please complete our online application form below:
Local welfare assistance application (opens in new window)
If you are a current client of one of the following departments and organisations, please contact them to make an assisted application:
Trusted partners list (pdf 51kb opens in new window)
Top of page
There are three different methods that your assistance will be paid to you if your application is successful:
The preferred method of payment is through the "faster payment" service operated by BACS. You would need to quote your bank sort code and account number in your application. Your payment will be available for withdrawal the day after your application has been approved.
We can also make a faster payment to an alternative person you nominate in your application should you not have a bank account.
If the faster payment method is not suitable, we make your payment through a barcode which can be issued via:
- SMS text message
- email, or
- notification letter
The barcode can then be cashed at participating 'PayPoint' outlets.
Your nearest PayPoint outlet can be found below:
Locate my nearest PayPoint outlet (opens in new window)
If you are successful in receiving a support grant, in the majority of cases we will order the goods direct from our suppliers and arrange for delivery and installation of the goods to your home. No payment will be made to you for the goods.
Our supply company will contact you direct to arrange delivery.
Top of page
As part of the application process for an emergency loan, you will be required to enter into a formal repayment plan. An invoice will be included with the notification letter.
Should you default on a repayment plan, a reminder notice will be issued in the first instance. Failure to bring the arrangement up to date could result in court action being taken. Top of page
Should your application be unsuccessful, and you feel that the decision has been made incorrectly, you have the right to request we review the decision.
- If the review request is in relation to an emergency loan decision you can request a review by telephone, or in writing within 48 hours of receiving the decision.
- If the review request is in relation to a support grant decision you can request a review by telephone, or in writing within one calendar month of the date of decision.
You must provide an explanation for the reasons you disagree with the decision, and provide further supporting information or evidence.
You will be notified of the outcome of the review within 48 hours, where possible.
The outcome of the review is final.
A review can be made by:
Local Welfare Assistance Top of page
East Riding of Yorkshire Council
East Riding of Yorkshire
Yes, however, you will not be eligible for a further loan within a twelve-month rolling period unless:
- the previous loan is repaid in full, and
- you have not received more than two loans in this period.
Only one emergency loan or support grant will be paid for the same item for the same period. Top of page
If you need further advice or support, contact details for a number of other departments and organisation are below:
Further advice or support (pdf 56kb opens in new window)
Top of page