Details of the Council's local welfare assistance scheme. Eligibility criteria and how to apply for a support grant or emergency loan.
Apply for local welfare assistance
East Riding of Yorkshire Council's Local Welfare Assistance (LWA) Scheme aims to help people with needs that are difficult to meet from their regular income. It is made up of two distinct parts:
Emergency Loans (ELs) are intended for applicants who are unable to meet their immediate short term needs:
Expenses that can be considered whether the need arises from a crisis or a disaster are:
Support Grants are primarily intended to help vulnerable applicants live as independent a life as possible in the community. They will compliment but not replace the Council’s duties and responsibilities for community care, or support provided by other Government or voluntary agencies. A support grant is intended to:
help people establish themselves within the community following a stay in an institution or care home in which they received care, or as part of a planned resettlement programme following an unsettled way of life
Local welfare assistance may be awarded to an applicant whose main residence is within the East Riding of Yorkshire boundary.
An emergency loan may be awarded to an applicant who at the date of application:
A support grant may be awarded to an applicant who at the date of application:
State Pension Credit, or
Employment and Support Allowance
Universal Credit, where the amount awarded equals the living allowance.
You may also be eligible if you are going to be in receipt of one of the above benefits within six weeks of leaving care.
To apply for local welfare assistance please complete our online application form below:
Apply for local welfare assistance
If you are a current client of one of the following departments and organisations, please contact them to make an assisted application:
Trusted partners list (pdf 51kb opens in new window)
Applications will be processed as normal until the offices close on Friday 22 December 2017. The offices will re-open on Tuesday 2 January 2018 for applications to continue.
We will be offering a skeleton service and processing applications for emergency loans only on Thursday 28 December 2017 until 12 noon. Any applications made after this time will be processed on 2 January 2018.
Applications should be made online using the above. Payments will be made by Paypoint voucher only. If your application is successful we will issue you with a barcode via SMS text message or email. A barcode will be provided which can then be cashed at 'participating paypoint' outlets.
Please ensure that when you are completing your application you provide us with a valid mobile phone number or email address, if this is not provided payment cannot be made.
There are three different methods that your assistance will be paid to you if your application is successful:
The preferred method of payment is through the "faster payment" service operated by BACS. You would need to quote your bank sort code and account number in your application. Your payment will be available for withdrawal the day after your application has been approved.
We can also make a faster payment to an alternative person you nominate in your application should you not have a bank account.
If the faster payment method is not suitable, we make your payment through a barcode which can be issued via:
The barcode can then be cashed at participating 'PayPoint' outlets.
Your nearest PayPoint outlet can be found below:
Locate my nearest PayPoint outlet (opens in new window)
If you are successful in receiving a support grant, in the majority of cases we will order the goods direct from our suppliers and arrange for delivery and installation of the goods to your home. No payment will be made to you for the goods.
Our supply company will contact you direct to arrange delivery.
As part of the application process for an emergency loan, you will be required to enter into a formal repayment plan. An invoice will be included with the notification letter.
Should you default on a repayment plan, a reminder notice will be issued in the first instance. Failure to bring the arrangement up to date could result in court action being taken, and any further applications you make will be refused.
Should your application be unsuccessful, and you feel that the decision has been made incorrectly, you have the right to request we review the decision.
You must provide an explanation for the reasons you disagree with the decision, and provide further supporting information or evidence.
You will be notified of the outcome of the review within 48 hours, where possible.
The outcome of the review is final.
A review can be made by:
Local Welfare Assistance East Riding of Yorkshire Council County Hall Cross Street Beverley East Riding of Yorkshire HU17 9BA
Yes, however, you will not be eligible for a further loan within a twelve-month rolling period unless:
Only one emergency loan or support grant will be paid for the same item for the same period.
If you need further advice or support, contact details for a number of other departments and organisation are below:
Further advice or support (pdf 56kb opens in new window)