In the first instance, you should contact your current home broadband provider, as
new service packages might be available and upgrades to the broadband infrastructure are being made on an ongoing basis. New equipment (e.g. routers) may also be available to improve performance.
The Internet service provider should be able to advise you of any planned upgrades in you area. If you have a strong mobile phone signal, you may also wish to consider using a mobile broadband package at home.
Wireless or satellite broadband might also offer an alternative to traditional broadband services delivered through a telephone line.
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The Broadband East Riding Project is part of the Government’s national broadband programme. It aims to upgrade and transform the broadband infrastructure in the East Riding of Yorkshire in those areas where investment is not already planned by the private sector, in particular to ensure that:
- a reliable broadband connection of at least 2 Mbps is available across the whole of the East Riding by 2015
- superfast broadband (24 Mbps+) is available to the majority of residents and businesses by 2015
Following completion of a procurement process, the Council expects to appoint a supplier by October 2013 to deliver the project. The phased roll-out is likely to take upwards of two years to deliver.
More details are available on the project website at:
Broadband East Riding (external East Riding website opens in new window)
The Council would like to thank the many residents and businesses who completed an online broadband survey to help inform the Broadband East Riding project.
The survey has now closed.
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Fast and reliable broadband provides a wide range of benefits for individuals, families, communities and businesses, making all of these possible:
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Better access to online services (e.g. banks, shops, healthcare provision);
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Better access to new forms of media (e.g. Smart TVs/i-player);
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Better access to learning for students, teachers, students and everyone;
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Reduced need for travel – more services can be accessed in the home or community;
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Public sector service delivery efficiencies - more services can be delivered online;
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Increased business competitiveness;
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Improved infrastructure to attract jobs and provide local employment;
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Improved home working and self-employment opportunities;
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Social inclusion and improved quality of life.
Many East Riding residents and businesses have already told us about the benefits offered by broadband – some of the comments we have received so far can be accessed here:
Broadband Survey Comments December 2012 (pdf 36kb opens in a new window)
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An increasing number of innovative community broadband projects are emerging across the country, especially in rural areas. You may want to work with your neighbours or parish council to stimulate interest locally, and develop a broadband project in your own community. Working collectively will help to identify and demonstrate the local demand, and strengthen the business case for investing in better broadband provision for your community.
Please use the contact us form on the right of the page if you would like more information.
Useful information is available on the national rural broadband partnership website. You can select the information you want from the options of individuals, businesses, communities, parishes or local authorities.
Broadband East Riding (external East Riding website opens in a new window)
A national grant scheme to support community-led superfast broadband schemes (delivering download speeds of 24Mbps and above) is open until 24 May 2013. Communities in the ‘hardest to reach’ 10% areas are eligible to apply.
For more information on the Rural Community Broadband Fund please use the ‘contact us’ form or visit the following Defra rural funding webpage:
Rural Community Broadband Fund (RCBF)(external website opens in new window)
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Internet access is available to East Riding residents through our public library network, but the council does not provide broadband services to households or businesses.
Please see the library computers section for more information.
The Council is also co-ordinating the Broadband East Riding Project. For more information on the project and Local Broadband Plan please visit:
Broadband East Riding (external East Riding website opens in a new window)
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Wireless broadband and satellite broadband technologies offer alternatives to traditional broadband services delivered by fixed telephone lines. A number of companies already provide wireless or satellite broadband services in the East Riding of Yorkshire.
Please use the contact us form on the right of the page if you would like more information about these technologies.
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Mobile phone companies have online signal checkers to indicate the mobile phone
coverage across the country. The mobile choices website allows you to choose a network and check the coverage against this.
Mobile choices - coverage checker (external website opens in a new)
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4G is the next generation of mobile phone technology, offering faster internet services via mobile phones and other devices.
One mobile phone provider launched 4G in a number of UK cities in 2012, but the wider roll-out of 4G technology is expected to commence from late Spring 2013.
For more information about 4G coverage please visit:
Ofcom - consumer information on 4G mobile technology (external website opens in new window)
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Telephone companies have to follow national rules if they want to remove any public telephone boxes, and the public have the opportunity to object. Many people still rely on public telephone boxes, and they are particularly important in areas where mobile phones do not work well.
Telephone companies are required to display a notice on any telephone box that they plan to remove. Members of the public have 42 days in which to raise an objection if they wish to do so. Further details on the consultation process will be available on the notice displayed in the telephone box.
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